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As our saying goes, we’re ‘Here for Good’. Our vision is to help our customers achieve financial success

For media enquiries: please text 0409 654 107

For all other enquiries: please call 13 19 87

We provide financial services, including accounts, home and personal loans, debit and credit cards, and insurance, but we’re not a bank. We’re a mutual building society. The difference being that we’re owned by our customers, not by shareholders. That means profits go back to our customers as better interest rates and competitive fees; and we support communities we operate in through extensive sponsorships and financial grants to good causes.

Newcastle Permanent was established in 1903. We are the largest and financially strongest customer-owned banking institution based in NSW in terms of net assets. We’re regulated just as the big banks are under the Banking Act 1959 (Cth), and supervised by the Australian Prudential Regulation Authority (APRA).

As our saying goes, we’re ‘Here for Good’.

We aim to help our customers achieve financial success and contribute to the well-being and vibrancy of our community.

We believe that our customer-owned banking model delivers better outcomes for customers than the profit-maximising cultures of the four major banks.

We focus on providing exceptional retail banking products to help our customers transact, save, invest, protect, and borrow in order to achieve financial success, including the Australian dream of owning their own home.

We are proud to employ nearly 1,000 dedicated staff and have more than 320,000 loyal customers.

Newcastle Permanent Building Society’s media team (media team) will make every reasonable effort to assist media to obtain information, comment, and imagery and footage.

Media is not permitted to film or photograph Newcastle Permanent facilities without prior Newcastle Permanent media team approval. All requests for accessing any Newcastle Permanent facilities must be made directly to the media team on 0427 567 846.

Filming of Newcastle Permanent staff without express permission from the media team is not permitted.

Newcastle Permanent staff is not permitted to comment to media without express approval from the media team.

The below images have been provided for use by media outlets.

For commercial uses rules apply. Any photography or imagery provided for media use is owned by Newcastle Permanent Building Society (or used with the appropriate authorisation). If you would like to use any of the imagery below, please apply in writing to the Newcastle Permanent Building Society media team and they can supply you with high resolution version of any of these images or others in the Newcastle Permanent Building Society library. Unauthorised use or reproduction of website imagery and photography is expressly forbidden.

  • Bernadette Inglis Chief Executive Officer
    Bernadette Inglis
  • Jeff Eather Chair
    Jeff Eather
  • Branch network image tile Branch Network
  • Surf life savers We support
    Surf Life Saving
  • Family on picnic rug We support
    Cinema Under The Stars
  • Children playing soccer We support
    Community Football

Our media contact listed above can usually provide you with detailed information relating to Newcastle Permanent Building Society. Alternately, here is a list of accessible online resources available to use for further research:

Newcastle Permanent House Logo written in sand
Here for good

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