In response to the evolving COVID-19 situation, your local branch hours could have changed. Please check your local branch info.

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Our mission

Our mission is to help people achieve financial success and contribute to the well-being and vibrancy of our community.

A cornerstone of that mission is the belief that our customer-owned banking model delivers better outcomes for customers, as our profits are not distributed to shareholders. Value is returned to customers through competitive products and services, and by giving back to the local community.

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  • Locate us Find a local branch

    Find a local branch or ATM

    The safety of our people and customers is our top priority. In response to the evolving COVID-19 situation, we’ve made the following changes to our branch hours:

    • Our Grafton, Coffs Harbour, Port Macquarie, Taree, Foster and Tamworth branches have returned to normal opening hours in line with regional restrictions easing
    • All other branches have temporarily reduced hours of 9am-1.30pm from Mon-Fri.

    We recommend doing your banking from the safety and comfort of your home, but as an essential service we remain open for business. As a precaution, we may need to temporarily change the hours of our branches. Our locator tool will help you find an alternate branch close by. You can also download the app, internet banking or call our local call centre team. 

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