Going overseas? Let us know in the app
Notify us of your travel plans via the app or internet banking so we can help keep an eye on your account activity while you're away.
What would you like to organise?
Spending money overseas
We can arrange foreign cash# for you in more than 50 currencies.
Simply drop into any one of our branches to place your order, and allow four business days for delivery.
- Have cash on hand in case you can’t get to an ATM
- Be prepared for tipping and taxis on arrival
- Your exchange rate is locked in at the time of purchase
Be prepared when you’re travelling by having a supply of foreign cash on hand. We can arrange a number of currencies, including a range of exotic currencies.
If you have any notes left over after your trip we may be able to organise a repurchase and have the funds credited to your Newcastle Permanent account, depending on the currency.
Visa Debit card overview
Your Visa Debit card will provide you with a convenient way to access local currencies overseas.
Access your accounts
You may need to access your accounts from overseas, so make sure you know your app or internet banking password before you go.
Please contact us before you go to set up an alternative Transaction Password to use while travelling, this will ensure you can continue to access your accounts avoiding any issues overseas accessing your Australian mobile number to receive your SMS one time password.
Notify us of your travel plans
Let us know your travel plans via the app or internet banking so we can monitor your account activity overseas and provide better security for you.
To use the app to notify us of your travel plans:
- Log on
- Go to Profile
- Select Overseas travel and follow the prompts.
To use internet banking to notify us of your travel plans:
- Log on to internet banking and navigate to Services > Overseas travel,
- Select 'Add trip'
- Enter all countries you plan to visit including stopovers, and the dates you are travelling,
- Use the checkboxes provided to let us know if you are planning to use your cards for ATM withdrawals, or for large purchases,
- Select ‘Save’.
Alternatively, you can call us on 13 19 87, or visit one of our branches to notify us.
A Visa Debit card can be used for purchases and ATM withdrawals while overseas. Best of all, it only uses money from your own account and because it is a Visa card, you can use it anywhere Visa is accepted worldwide.
When overseas and making a purchase or withdrawing cash at an ATM select the ‘Credit’ option and you may also need your PIN to approve transactions.
Using your Visa card when you travel can be safer than carrying large amounts of cash. Plus, you can shop with your Visa Debit card with total confidence and peace of mind, knowing you will be protected against unauthorised use with Visa’s Zero Liability Policy35.
No matter where you are in the world, Visa’s Global Customer Assistance Services can provide assistance 24 hours a day, 365 days a year, if you need to report your Visa card as lost or stolen.
Sending money overseas
Need to send money overseas?
Did you know that you can send money from your bank account to an overseas bank account via our International Payments Service, otherwise known as a “Telegraphic Transfer” or “Wire”. With our International Payments Service, you can send money to 200+ countries and territories in over 140 currencies.
Benefits to you:
- Funds are normally credited within 2-3 business days1
- No surprise overseas bank fees2
- Cost-effective; you can potentially save money by sending in your beneficiary’s local currency2
What you need to send money overseas:
You will need to provide the full name of your beneficiary and full details of the beneficiary’s bank account, including their IBAN3 (International Bank Account Number) if they are in Europe.
To comply with Australian Government regulations, you must provide the beneficiary’s full street address. Include beneficiary bank’s code (sort code, SWIFT address, or routing number)2
Before you can receive money from overseas, you will need to provide the sender with the right information.
Please note we use an intermediary bank to facilitate international transfers and do not accept funds directly. The following information may be useful to the sending bank located overseas.
A Tier1 bank in Australia must be chosen as the intermediary to convert foreign currency to Australian dollars (if required) then onforward funds to Australian Settlements Limited (ASL) BIC ASLLAU2C.
The Intermediary bank in Australia is any of the majors – ANZ, CBA, NAB, Westpac and CitiBank Sydney.
The foreign sending bank will need to know which bank they hold an RMA with in Australia to enter in Field 56 of the Swift instructions. Codes of the available intermediary banks are in the table below.
ASL’s BIC ASLLAU2C will be the “Account With” Institution in Field 57 of the Swift instructions. Your BSB and account number along with your full legal name and address will be the Beneficiary Account details in Field 59.
|
Intermediary Bank in Australia (SWIFT Field 56) |
One of:
|
|
Bank Name |
Newcastle Permanent |
|
Bank Code (BIC)/SWIFT Code (SWIFT Field 57) |
ASLLAU2C |
|
Beneficiary/Receiving customer account details (SWIFT Field 59) |
Please include our BSB then account number. For example 650000 XXXXXXXXX |
|
Beneficiary name and address |
Your full name (no initials) |
Travel articles
- Securely access your money any time
- Check out faster in-store or online using mobile payments
- Personalise, manage and open an account in seconds.
A top-rated app. Again and again.
*International payments: Newcastle Permanent has entered into contractual arrangements with Convera Australia Pty Ltd ABN 24 150 129 749 and AFSL 404092 (Convera) to assist it in fulfilling certain foreign exchange and payment services. The relationship relating to the services described is solely between you and Newcastle Permanent. Fees and charges may apply, please refer to the Foreign Currency and International Services Schedule.
More information on services:
International Payments (Telegraphic Transfers):
1. Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee. Some currencies may take longer than others to process.
2. Please note that International Payments are sent via a network of correspondent, intermediary and/or beneficiary banks, which sometimes levy a small handling charge on your payment. Any such fees, and payment delays, are out of our control.
3. IBAN is used in some countries to uniquely identify a customer’s bank account. An IBAN is necessary for payments being sent from Australia to an IBAN mandatory country.
#Foreign cash: Newcastle Permanent acts as a distributor for the foreign cash exchange service, which is provided by Travelex Limited ABN 36 004 179 953 AFSL 222444. Newcastle Permanent is not responsible for and does not guarantee this service. Amounts paid for foreign cash do not represent a deposit with, or any other liability of Newcastle Permanent. Fees and charges may apply, please refer to the Foreign Currency and International Services Schedule.
35Visa’s Zero Liability policy generally does not apply to ATM transactions or transactions not processed by Visa (other protections outside the Visa Zero Liability policy may apply, refer to the relevant Terms & Conditions). You must notify us promptly of any unauthorised transactions or card use. Please contact us on 13 19 87 for additional details.