About Us

Here for good

We like to do things a little differently here at Newcastle Permanent. As a mutual building society we put you first. No shareholders means no compromise. Just consistently great rates, outstanding service and real commitment to the community.

As Australia’s second largest customer-owned financial institution, we’ve been helping customers with their first homes through to investment properties for more than 117 years.

Our organisation was built by people looking for an alternative to the major banks. Today, we’re still always working to do better and to keep surprising you with how good community banking can be.

Contact us Our home loans

How we make a difference

Supporting local and giving back is what we stand for. Our team is 100% based in Australia, which means a local call centre and no offshore processing to slow us down. We also care about giving back.

Every year our people volunteer thousands of hours to local charities and generously donate tens of thousands of dollars to local organisations that help make a difference to the health and wellbeing of our communities.

We proudly support local partners that help keep our communities safe and active, and our Charitable Foundation has invested more than $21 million in community funding since 2003. And we know that to truly be here for good, we must lead by example to ensure we fulfil our social responsibility to current and future generations.

Wires donation