For personal customers logging on to Internet Banking for the first time, you must first log in from our website to set a new password before you can log on to our new App. Enter your member number in the Customer ID field and your existing six digit access code in the password field - Learn more

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^ATMs include both Newcastle Permanent branded and Westpac Group ATMs. Westpac Group ATMs are the network of ATMs operated by Westpac Banking Corporation, St. George Bank, Bank SA and Bank of Melbourne.
** Newcastle Permanent Visa Cards are accepted anywhere, where Visa is accepted worldwide.