Savings accounts
Reach your goals sooner and find a savings account that suits your needs.
Smart Saver Under 25s interest rate
4.75
%ᴥ
p.a.
Balances $0 - $50,000 (including standard and bonus interest rateᴥ)
Term Deposit
Save your way with flexible term options.
4.25
%
p.a.
6 month term with interest paid at maturity. Minimum investment of $1,000.
Compare our savings accounts
Our Online Savings Account can help you save for that something special
Entire Balance (including Introductory Bonus Rate Offer#)
4.70
%
p.a.
Add your eligible Visa Debit card to the Digital Wallet and tap to pay straight away after opening a new account online. No need to wait for your physical card to arrive.
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FAQs
To see all FAQs visit our help & support page.
Log on to the app and select ‘Profile’ from the bottom menu to find your 8 digit Customer ID. Otherwise select ‘Forgot Customer ID’ from internet banking and follow the prompts.
You'll need your Customer ID and a few other personal details.
App:
- Download the app via the App Store or Play Store and follow the prompts.
Internet banking:
- Register for internet banking via the Log on tab on our website and follow the prompts.
If you are registered for electronic communications, you will receive an email to let you know when your statement is available.
App:
- Log on and select the account you wish to view the statement for
- Tap on 'Statements'
- Select the period you would like to view.
Internet banking:
- Log on
- Navigate to 'Accounts', and select ‘Statements’,
- Select the account you want to view the statements for, and the period you would like to search for,
- Select 'Search'. All the available statements for the selected period will now display.
You can request a statement if you need a more recent record of your transactions.
Access your accounts
You may need to access your accounts from overseas, so make sure you know your app or internet banking password before you go.
Please contact us before you go to set up an alternative Transaction Password to use while travelling, this will ensure you can continue to access your accounts avoiding any issues overseas accessing your Australian mobile number to receive your SMS one-time password.
Notify us of your travel plans
Let us know your travel plans via the app or internet banking banking so we can monitor your account activity overseas and provide better security for you.
To use the app to notify us of your travel plans:
- Log on
- Go to Profile
- Select Overseas travel and follow the prompts.
To use internet banking to notify us of your travel plans:
- Log on to internet banking and navigate to Services > Overseas travel,
- Select 'Add trip'
- Enter all countries you plan to visit including stopovers, and the dates you are travelling,
- Use the checkboxes provided to let us know if you are planning to use your cards for ATM withdrawals, or for large purchases,
- Select ‘Save’.
Alternatively, you can call us on 13 19 87, or visit one of our branches to notify us.
Contact us securely.
App:
- Log on and select the mail icon in the top-left of the screen
- Toggle to 'Create message' and enter your details
- Click 'Send' and keep an eye on your inbox for replies.
Internet banking:
- Log onto internet banking
- Navigate to Mail > Create message
- Enter your enquiry in the description field and upload any attachments
- Click 'Send' and keep an eye on your inbox for replies.
Get in touch
Make an enquiry
Get in touch with us online, and we'll get back to you as soon as possible.
Visit your branch
Find the Newcastle Permanent branch that's closest to you.
ᴥ Standard interest is earned on your Smart Saver Account each month that it maintains a positive balance. Bonus interest is paid on each portion of your balance within each strata (tier). This means that different rates of interest apply to different parts of your account balance. To qualify for bonus interest, your closing balance must be higher than the opening balance (excluding any interest earned) and you must not have made more than two withdrawals during the calendar month. All account holders must be under 25 years of age as at the first day of that month to be eligible for a Smart Saver Under 25’s.
# The Online Savings Account Standard Rate is variable and subject to change without prior notice; however, the Introductory Bonus Rate offer is a fixed rate that won’t change during the period it applies to your account. The Introductory Bonus Rate applies for the first 3 months after the account is opened, on top of the Standard Rate. At the end of the 3-month Introductory Bonus Rate period only the Standard Rate will continue to apply. The Introductory Bonus Rate is available on a new Online Savings Account if you and all other account owners have not been eligible to receive the Introductory Bonus Rate on any other Online Savings Account in the previous 6-months. To be eligible to receive any interest inclusive of the Introductory Bonus Rate or Standard Rate, all account owners must hold an Everyday Account, Home Loan or a Credit Facility with Newcastle Permanent.
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