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BSB 650 000

Insurance

Did you know we offer insurance? Home & Contents, Car, Travel, Life, Landlord and Caravan & Trailer.

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Protection for the things you love

Heading overseas? Don't forget to pack your travel insurance.

Explore Travel Insurance
Travel Insurance

Insurance cover

We offer a variety of insurance products to help protect the things that matter to you. Whether it's home and contents, car, life, or travel insurance you are after, we offer insurances that come with a broad range of benefits. Organise a no obligation quote today!

How to claim

Online or over the phone 24 hours a day, 7 days a week 

Via the online claim form» or travel form». 

Alternatively, you can call 1300 493 824 (for all insurances other than Travel Insurance) or  1300 724 825  (+61 7 3305 7499 overseas) (for Travel Insurance). and a friendly consultant will take you through the claims process.


Get in touch

  • Contact us Call 13 19 87

  • Enquiry Make an enquiry

    One of our friendly Financial Advisers will respond to your enquiry within 1 business day (Monday to Friday).

    All information is required unless otherwise stated as optional.

    One of our friendly Member Service Officers will respond to your enquiry within 1 business day.

    All information is required unless otherwise stated as optional.

    One of our friendly Home Loan Experts will respond to your enquiry within 1 business day.

    All information is required unless otherwise stated as optional.

    One of our friendly Personal Loan Experts will respond to your enquiry within 1 business day.

    All information is required unless otherwise stated as optional.

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    Please be aware to borrow this amount you will be required to provide security. You may continue with your online enquiry, providing security where requested, or you can contact our Member Support Centre on 13 19 87 to discuss our security requirements prior to completing your enquiry.

    Security against Loan

    The car should be less then eight years old and for personal use only.

    The motorcycle should be less then seven years old at the end of the loan term. Please note that only on-road and dual purpose motorcycles are accepted as security for a Personal Loan.

    To be used as security this account must be held with the Newcastle Permanent. If you would like to transfer your Term Deposit to the Newcastle Permanent please contact our Member Support Centre on 13 19 87.

    If the property is mortgaged, the mortgage must be held with the Newcastle Permanent to be accepted as security. If you would like to transfer your Mortgage to the Newcastle Permanent please contact our Member Support Centre on 13 19 87.

    Financial statements for the past two financial years will be required to support your application.

    Please note that unemployment benefits are not accepted as eligible income to apply for a Personal Loan. You may contact our Member Support Centre directly on 13 19 87 for further clarification on acceptable sources of income.

    Acceptable Pension type: Aged, Disability, Veterans Affairs and Carers. If you are receiving any other type of pension you may not be eligible for a Personal Loan. Please contact our Member Support Centre on 13 19 87 to discuss your eligibility.

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    Here’s some information for you: Terms and conditions apply and will be included with our loan offer.

    Here’s some information for you: Newcastle Permanent Building Society AFSL 238273.

    Here’s some information for you : Applications for finance are subject to Newcastle Permanent's normal credit approval process. Full terms and conditions will be included with our loan offer. Fees and charges are payable. Loans for commercial purposes are excluded.

    Here's some more information for you: This enquiry does not constitute a loan or pre-approval. Applications for credit are subject to Newcastle Permanents normal credit approval process. Full terms and conditions will be included with our loan offer. Fees and charges are payable.

    Here’s some information for you: Applications for finance are subject to Newcastle Permanent's normal credit approval process.

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Here’s some information for you:
Home, Landlord, Motor Vehicle and Caravan and Trailer Insurances are arranged by Newcastle Permanent Building Society Limited ACN 087 651 992, AFS Licence No. / Australian Credit Licence 238273 (NPBS) and are issued by the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFS Licence No. 234708 (Allianz). In arranging these insurances, NPBS acts under its own AFS Licence and as agent for Allianz under an agreement with Allianz. This information is general advice only and does not take into account your objectives, financial situation or needs. Policy terms, conditions, limits and exclusions apply. You should consider whether or not these insurances are appropriate for you and the relevant Product Disclosure Statements (PDS) in deciding whether to buy or continue to hold any of these insurance products. You can get the relevant PDSs from any branch of NPBS or by phoning 13 19 87. We will receive a commission that is a percentage of the premium for insurance product sales. Our staff earn a salary and may also be eligible for annual and other discretionary performance bonuses that are based on a number of factors that include the amount of insurance products sold. Discretionary bonuses may be of a monetary or non-monetary nature. We may also receive other benefits under our agreement with Allianz that are not directly related to the services we provide you. We also have an arrangement with a related company of Allianz under which we provide services including but not limited to training, marketing, administrative and support services relating to some Allianz insurance products, and for this we receive a share of aggregate profits from those Allianz insurance products that we arrange. Ask us for more details before we provide you with any services.
Travel insurance is arranged by Newcastle Permanent Building Society Limited ACN 087 651 992 AFSL 238273 (NPBS). This insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708. Terms, conditions, limits and exclusions apply. NPBS, Allianz and/or Allianz Global Assistance do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Where any advice is provided by NPBS or its representatives, it is general advice only and provided on behalf of NPBS and not on behalf of the insurer Allianz or its agent Allianz Global Assistance. Allianz and/or Allianz Global Assistance are not responsible for any such advice. Before making a decision you should consider whether the insurance is appropriate for you and the Product Disclosure Statement. If you purchase a policy, we receive a commission which is a percentage of your premium. Our staff earn a salary and may also be eligible for annual and other discretionary performance bonuses that are based on a number of factors that include the amount of insurance products sold. Discretionary bonuses may be of a monetary or non-monetary nature. We may also receive other benefits under our agreement with Allianz that are not directly related to the services we provide you. Ask us for more details before we provide you with any services on this product.
Newcastle Permanent Building Society Limited ACN 087 651 992, AFS Licence No. / Australian Credit Licence 238273 (NPBS) can refer you to the insurer Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 (Allianz) as the insurer’s contractor, but cannot arrange this insurance. The above information is general advice only and does not take into account your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision, please consider whether or not this insurance is appropriate for you and the relevant Product Disclosure Statement (PDS) available by calling Allianz on 1300 493 824. You should consider the PDS in deciding whether to buy or continue to hold this product. If you purchase this insurance, NPBS will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with any services.
» The links provided are to websites controlled or offered by third parties (non-Newcastle Permanent).