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Did you know we offer insurance? Home & Contents, Car, Travel, Life, Landlord and Caravan & Trailer.

Protection for the things you love

Heading overseas? Don't forget to pack your travel insurance.

Explore Travel Insurance
Travel Insurance

Quality cover 

We offer a variety of insurance products to help protect the things that matter to you. Whether it's home and contents, car, life, or travel insurance you are after, we offer insurances that come with a broad range of benefits to meet members with different needs. Organise a no obligation quote today!

How to claim

Online or over the phone 24 hours a day, 7 days a week 

Via the online claim form» or travel form»

Alternatively, you can call 1300 493 824 (for all insurances other than Travel Insurance) or  1300 724 825  (+61 7 3305 7499 overseas) (for Travel Insurance). and a friendly consultant will take you through the claims process.


Here’s some information for you:
Home, Landlord, Motor Vehicle and Caravan and Trailer Insurances are arranged by Newcastle Permanent Building Society Limited ACN 087 651 992, AFS Licence No. / Australian Credit Licence 238273 (NPBS) and are issued by the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFS Licence No. 234708 (Allianz). In arranging these insurances, NPBS acts under its own AFS Licence and as agent for Allianz under an agreement with Allianz. This information is general advice only and does not take into account your objectives, financial situation or needs. Policy terms, conditions, limits and exclusions apply. You should consider whether or not these insurances are appropriate for you and the relevant Product Disclosure Statements (PDS) in deciding whether to buy or continue to hold any of these insurance products. You can get the relevant PDSs from any branch of NPBS or by phoning 13 19 87. We will receive a commission that is a percentage of the premium for insurance product sales. Our staff earn a salary and may also be eligible for annual and other discretionary performance bonuses that are based on a number of factors that include the amount of insurance products sold. Discretionary bonuses may be of a monetary or non-monetary nature. We may also receive other benefits under our agreement with Allianz that are not directly related to the services we provide you. Ask us for more details before we provide you with any services.
Travel Insurance is arranged by Newcastle Permanent Building Society Limited ACN 087 651 992, AFS Licence No. / Australian Credit Licence 238273 (NPBS) and is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. 245631 trading as Allianz Global Assistance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850, AFS Licence No. 234708 (Allianz). In arranging this insurance, NPBS acts under its own AFS Licence and as agent for Allianz under an agreement with Allianz. This information is general advice only and does not take into account your objectives, financial situation or needs. Policy terms, conditions, limits and exclusions apply. You should consider whether or not the insurance is appropriate for you and the Product Disclosure Statement (PDS) in deciding whether to buy or continue to hold this insurance product. You can get a PDS from any branch of NPBS or by phoning 13 19 87. We will receive a commission that is a percentage of the premium for insurance product sales. Our staff earn a salary and may also be eligible for annual and other discretionary performance bonuses that are based on a number of factors that include the amount of insurance products sold. Discretionary bonuses may be of a monetary or non-monetary nature. We may also receive other benefits under our agreement with Allianz that are not directly related to the services we provide you. Ask us for more details before we provide you with any services.
Newcastle Permanent Building Society Limited ACN 087 651 992, AFS Licence No. / Australian Credit Licence 238273 (NPBS) can refer you to the insurer Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 (Allianz) as the insurer’s contractor, but cannot arrange this insurance. The above information is general advice only and does not take into account your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision, please consider whether or not this insurance is appropriate for you and the relevant Product Disclosure Statement (PDS) available by calling Allianz on 1300 493 824. You should consider the PDS in deciding whether to buy or continue to hold this product. If you purchase this insurance, NPBS will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with any services.
» The links provided are to websites controlled or offered by third parties (non-Newcastle Permanent).