This site uses cookies to shape your online experience. Read more

Effortless online refinancing


Our online application makes applying straightforward, so make a cuppa and get comfy. The process is a whole lot simpler.

  • tick in green circle
    Your paperwork made easy
    All your admin done with the click of a button.
  • tick in green circle
    Get going in 15mins
    Complete your application online and save precious time.
  • tick in green circle
    We're only a tap away
    Need help? Use webchat to talk to a local lending specialist.

Wave goodbye to waiting

Add your eligible Visa Debit card to the Digital Wallet and tap to pay straight away after opening a new account online. No need to wait for your physical card to arrive.

Apple pay logo      Google pay logo

Offers extended! Up to $3,000 cashback for switching your home loan^

Smile icon


$2,000 cashback for refinanced loans ≥ $250,000



Cash icon

Plus a bonus $1,000 cashback for refinanced loans ≥$500,000



building icon

For owner-occupied and investment home loans, LVR ≤90%



moneybag icon

Paid into your Newcastle Permanent account

Together, the Charitable Foundation and We Care Connect can help change the cycle of poverty and provide the every day essentials that families deserve.

Security advice

Your bank will never contact you unexpectedly and request the following:

• Share your password, PIN, customer number, or one-time password
• Transfer money, withdraw, or deposit cash to a third party
• Click a link to grant access to your computer
• Send a courier or staff to pick up money, cards, or details from you.

Never respond if you're contacted unexpectedly and asked for any of the above. Rather call your bank directly or visit your local branch to confirm if it's a legitimate request.

From our blog

Latest news

Interest rates effective as of 10/07/2023 and are subject to change without prior notice.
You should consider the Terms and Conditions in deciding whether to acquire, or to continue to hold these products. Fees and charges may apply.
**Real Deal At the current time, special interest rates are available for new borrowers applying for a Real Deal Home Loan for an owner occupied home with principal and interest repayments with a minimum balance of $150,000. Existing Newcastle Permanent customers are also eligible to receive the special interest rates if:
•They have a Real Deal Home Loan with principal and interest repayments and they increase it by a minimum of $150,000 in new borrowings; or
•They convert an existing Newcastle Permanent loan to a Real Deal Home Loan with principal and interest repayments and they increase it by a minimum of $150,000 in new borrowings.
Converted borrowings do not constitute new borrowings.
The special interest rate is determined by reference to the applicable LVR. Currently, the LVR requirements are as follows:
•Special 1 – For loans with an LVR of less than or equal to 80%, a discount of 2.01% is deducted from the Real Deal Home Loan interest rate.
•Special 2 – For loans with an LVR of greater than 80%, and less than 95%, a discount of 1.61% is deducted from the Real Deal Home Loan interest rate.
Terms and conditions, fees, charges and credit criteria apply.
Applications are subject to credit approval. Full terms and conditions will be included with our loan offer. Fees and charges are payable.
References to "LVR" mean Loan to Valuation Ratio which is calculated by dividing the loan amount by the value of the property (as determined by us). There may be a difference between the purchase price and the value of the property.
$150 eGift card will be issued for each new Home or Landlord (including building cover) or Comprehensive Motor Insurance policy taken out through Newcastle Permanent between 13/06/2023 and 30/07/2023. The eGiftcard will be issued by True Rewards Pty Ltd (ABN 80 632 364 759) on behalf of Newcastle Permanent. Newcastle Permanent may withdraw or amend this offer at any time without notice. See the full terms and conditions, including eligibility criteria.
#The Online Savings Account Standard Rate is variable and subject to change without prior notice; however, the Introductory Bonus Rate offer is a fixed rate that won’t change during the period it applies to your account. The Introductory Bonus Rate applies for the first 3 months after the account is opened, on top of the Standard Rate. At the end of the 3-month Introductory Bonus Rate period only the Standard Rate will continue to apply. The Introductory Bonus Rate is available on a new Online Savings Account if you and all other account owners have not been eligible to receive the Introductory Bonus Rate on any other Online Savings Account in the previous 6-months. To be eligible to receive any interest inclusive of the Introductory Bonus Rate or Standard Rate, all account owners must hold an Everyday Account, Home Loan or a Credit Facility with Newcastle Permanent.
^Cashback Offers available for home loans refinanced from another financial institution. Customers refinancing from Greater Bank are not eligible for the Offers. $2,000 cashback for loans ≥$250,000; plus $1,000 bonus cashback for loans ≥$500,000. Applications must be submitted by 31/07/2023 and funded by 30/09/2023. Applicable cashback amount will be deposited after loan settlement to an eligible Newcastle Permanent deposit account. Only one (1) Cashback Payment and, if applicable, additional Bonus Cashback Payment, per eligible loan, and for first eligible loan only. Not available in conjunction with any other promotional payment. Offers may be varied or withdrawn at any time. See the full Cashback Offer Terms and Conditions and Bonus Cashback Offer Terms and Conditions.
Apple Pay Terms of Use.
Apple, the Apple logo, Apple Pay, Apple Wallet, Face ID, Touch ID, Touch Bar, Safari, Apple Watch, iPad, iPhone, iTunes and Mac are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
^^^For a list of compatible Apple Pay devices, see https://support.apple.com/en-au/HT208531 
Google Pay Terms of Use.
Google, Google Pay and the Google Play logo are trademarks of Google LLC.
Cashcards and Business+ Credit Cards are not eligible.