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Updates to our digital space

We continue to adapt to our customers' changing preferences through ongoing development and improvement to our digital services

This year we are making waves on the social scene. Shortly we will be expanding our social network presence to Twitter and Instagram (alongside our Facebook, YouTube and Linkedin accounts), so you can keep up to date with what we are working on and what’s happening in your local community. Keep a look out for us in the coming weeks as @NewcastlePerm on Twitter and @newcastlepermanent on Instagram. 

As part of a recent update to our Online Banking services, you can now activate your debit and credit cards through Internet Banking or the App. To activate your card simply logon to Internet Banking and select ‘Activate card’ from the ‘Services’ menu. If you are on the App, select ‘Cards’ from the left hand menu, then ‘Activate Card.’ 

We have also introduced the option for customers to notify us of an upcoming overseas trip using Internet Banking. Adding a trip is simple, select ‘Services’ from the main menu, ‘Overseas travel’ and then follow the prompts to enter in your trip details. 

We’ve also added a fingerprint biometric option for our AndroidTM users. This feature allows you to log on to our App without having to enter your passcode. If you already use this feature on your device you’ll automatically get prompted to enable it so you can enjoy more secure and convenient on-the-go-banking. 

For more information about the latest updates to our digital space, be sure to check out the ‘What’s new’ section in our Mobile Banking App. 

Don’t forget to also ensure your browser and operating systems are updated to the latest versions for increased security and better functionality on our Online Banking services.

NPBS website on iphone
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