We’re improving our systems! On Sunday 29 May from 4am-8am AEST, Osko and PayID will be unavailable, you can still make payments using Pay Anyone during this time. For full info visit our Facebook page.

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Smart. Simple. Secure

A smart and secure app that gives you easy access to your money? That's not bad. And it's packed full of enhancements to give you great banking today and into the future.

Take control of your finances and open an account in seconds, see where your money is going with our detailed transaction listing, manage your personal information and make payments in an instant.

Download it now from the App Store and Google Play™.

App

 

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App features

  • Banking on the go Personalised for you Rename and reorder your accounts.
  • Banking on the go Safe and secure Log in with facial recognition, fingerprint or secure passcode.
  • Banking on the go Easy payments Transfer cash in an instant and add eligible cards to Wallet.
  • Banking on the go Account management Open an account in seconds and manage your cards.
 

We’ve made improvements in our latest app release to focus on convenience and enhancements that save you time.

You can now:

  • Safely update your personal details including your mobile number, email and address
  • Refresh your Quick Balance at the tap of a button
  • Change your address when ordering a replacement card if you’ve moved recently
  • Edit your scheduled BPAY transactions
  • Help improve merchant details by making a suggestion if there's something not right with your transaction details.

FAQs

 

To update your address, email address or mobile number, log on to the app, tap 'Profile' from the home screen menu then tap 'Contact details' and follow the prompts. Available in app version 3.5.0.

You’ll be prompted to enable fingerprint or facial recognition the first time you log on. If you’d like to set up biometrics later, tap ‘Profile’ from the home screen menu then tap ‘Security’, select ‘Enable’ and follow any prompts. You can also update your log in passcode at any time via this screen.

 

Log on and select ‘Profile’ from the bottom menu to find your 8 digit Customer ID. Otherwise select ‘Forgot Customer ID’ from internet banking and follow the prompts.

We recommend updating to the latest version of the app as soon as it's available for the best possible experience and to take advantage of any functionality or security enhancements.

To manage the devices you’re logged in on, log on to the app, tap ‘Profile’ from the home screen menu then tap ‘Security’ then ‘Manage Devices’. All devices that you have used will appear, select any you wish to remove.

FAQs

We have got your digital banking and mobile app questions answered. 

Terms and conditions apply for internet banking and the banking app.

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