Mobile Banking App | Newcastle Permanent

We know it’s been a while since you’ve seen something new from us. That’s why we’re working hard to bring you a new app platform that can make great things happen now and in the future.

We’ve listened to your feedback, learnt from the past and have started to build a new app that will give you the best experience possible.

Due for release in 2021, you’ll be able to do things like open new accounts, manage your cards and personalise your app.

Most importantly, this will lay the foundation for us to introduce mobile payments sometime in the near future. We’re excited too, so make sure you check back in for updates and come on the journey with us.

A new app is coming!

Phase 1 - in progress! Our devs are busy coding away.
Phase 2 - in progress! We’ll test and exterminate any bugs.
Phase 3 It’s your turn to test and supply feedback.
Phase 4 It’s here – download and use the new app!

"Using the mobile app helped me keep on track with my savings goal." Luke, Cardiff South

App features

Quick balance Check your account balances without even logging on.
Add billers and payees Set and forget any recurring payments.
Activate Activate your card and change your PIN.
Device management Control what devices can access your online banking account.

Help with digital banking

How to register for internet banking

So you can do your banking anywhere, anytime.

How to activate your card via Internet Banking

So you can do your banking anywhere, anytime.

How to set up quick balance

So you can do your banking anywhere, anytime.

Register for app

So you can do your banking anywhere, anytime.

How to change PIN via Internet Banking

It's easy to retrieve your details if you have forgotten them.

How to change PIN via app

It's easy to retrieve your details if you have forgotten them.

How to retrieve your Customer ID or password

It's easy to retrieve your details if you have forgotten them.

How to view your advance repayments

Use the Newcastle Permanent app or internet banking to view your advance repayments.

How to use BPAY via app

Use the Newcastle Permanent app or internet banking to view your advance repayments.

How to use BPAY via internet banking

Use the Newcastle Permanent app or internet banking to view your advance repayments.

The complete terms and conditions for Internet, Mobile and Phone banking are contained in the Account Access Terms and Conditions.

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