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We know it’s been a while since you’ve seen something new from us. That’s why we’re working hard to bring you a new app platform that can make great things happen now and in the future.

We’ve listened to your feedback, learnt from the past and have started to build a new app that will give you the best experience possible.

Due for release in 2021, you’ll be able to do things like open new accounts, manage your cards and personalise your app.

Most importantly, this will lay the foundation for us to introduce mobile payments sometime in the near future. We’re excited too, so make sure you check back in for updates and come on the journey with us.

Phone with pink Visa card

A new app is coming!

  • Phase 1 - in progress! Our devs are busy coding away.
  • tools Phase 2 - in progress! We’ll test and exterminate any bugs.
  • payees Phase 3 It’s your turn to test and supply feedback.
  • mobile Phase 4 It’s here – download and use the new app!

"Using the mobile app helped me keep on track with my savings goal." Luke, Cardiff South

App features

  • Community support icon Quick balance Check your account balances without even logging on.
  • npbs icon Add billers and payees Set and forget any recurring payments.
  • Credit Card Activate Activate your card and change your PIN.
  • mobile app Device management Control what devices can access your online banking account.

Help with digital banking

The complete terms and conditions for Internet, Mobile and Phone banking are contained in the Account Access Terms and Conditions.

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