Hang up on unexpected calls asking for your banking or card details and contact us directly instead. More ways to keep your data safe

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The flexibility to bank at any time, anywhere

No matter where you are or what time it is, managing your finances is simple when you register for Internet Banking. 

With access to a range of great features, you can easily and securely manage your day-to-day finances.

  • open banking icon Payment limits Manage your daily limits for BPAY®, third party transfers and batch payments.
  • Payees icon Business users Manage authorised account users and set the accounts which certain users can access.
  • visa card icon Card blocking Block your card if it is lost, stolen or damaged.
  • key icon Password controls Unblock or reset your password.
  • fast cash icon Multipay and batch payment Multiple payment functionalities for business users.
  • new biller icon Manage payments Add a new biller or payee, create and edit future-dated and periodic payments.
  • security icon Security codes Enhanced security with SMS codes.
  • favourites icon Personalise accounts Give your accounts and account groups nicknames.

Registering for Internet Banking is easy!

All you need is your Member Number and all we need are a few personal details. If you have any questions, you can contact us on 13 19 87.

Hit the "Register now" button or head to the Log On page and select 'Register for Internet Banking' to get started!

You can also register for online banking directly by downloading our Mobile Banking App.

If you are looking to register for business use, then simply complete our Business Internet Banking Registration Form and return it to your nearest branch. 

Other ways to register for Internet Banking

There are a variety of ways you can register for Internet Banking. Simply complete our Personal or Business Internet Banking Registration Form, and do one of the following:

  • return it to your nearest branch,
  • fax to 02 4927 4475,
  • email to enquiries@newcastlepermanent.com.au: or
  • post to PO Box 5001 Hunter Region Mail Centre NSW 2310.

You can also contact us on 13 19 87 for further information or assistance.

Access your accounts

You may need to access your accounts from overseas, so make sure you know your app or internet banking password before you go.

Please contact us before you go to set up an alternative Transaction Password to use while travelling, this will ensure you can continue to access your accounts avoiding any issues overseas accessing your Australian mobile number to receive your SMS one time password.

Notify us of your travel plans

Let us know your travel plans via the app or internet banking so we can monitor your account activity overseas and provide better security for you.

To use the app to notify us of your travel plans:

  • Log on
  • Go to Profile
  • Select Overseas travel and follow the prompts.

To use internet banking to notify us of your travel plans:

  • Log on to internet banking and navigate to Services > Overseas travel,
  • Select 'Add trip'
  • Enter all countries you plan to visit including stopovers, and the dates you are travelling,
  • Use the checkboxes provided to let us know if you are planning to use your cards for ATM withdrawals, or for large purchases, 
  • Select ‘Save’.

Alternatively, you can call us on 13 19 87, or visit one of our branches to notify us. 

Security advice

Your bank will never contact you unexpectedly and request the following:

• Share your password, PIN, customer number, or one-time password
• Transfer money, withdraw, or deposit cash to a third party
• Click a link to grant access to your computer
• Send a courier or staff to pick up money, cards, or details from you.

Never respond if you're contacted unexpectedly and asked for any of the above. Rather call your bank directly or visit your local branch to confirm if it's a legitimate request.

Online Banking Features

A quick reference guide of the differences between Internet Banking and our family of Banking Apps


Internet Banking
Mobile Apps

Add a new Biller or Payee

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Create and edit future dated / periodic payments

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View interest earned on your accounts

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Mobile Apps

Update email address

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Opt in to electronic correspondence

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Place an automatic block on card facilities

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Personalise your accounts – set account nicknames or order your accounts by ‘favourites’

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Option to remember details when logging on

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View ‘Quick Balance’ of accounts without logging on

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Dispute a transaction

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Internet Banking
Mobile Apps

Enhanced security including Security Codes or Transaction Passwords

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Manage payment limits for BPAY® payments

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Manage payment limits for third party transfers

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Manage your registered devices

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Use 4 digit Passcode to log on

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Terms and conditions apply for internet banking and the banking app.

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