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BSB 650 000

Internet Banking

Our Internet Banking solution provides access to the full suite of online banking features and services.

Log on to Internet Banking Register for Internet Banking

The flexibility to bank at any time, anywhere

No matter where you are or what time it is, managing your finances is simple when you register for Internet Banking. 

With access to a range of great features, you can easily and securely manage your day-to-day finances.

  • Community support icon Payment Limits Manage your daily limits for BPAY®, third party transfers and batch payments
  • npbs icon Business Users Manage authorised account users and set the accounts which certain users can access
  • Credit Card Card Blocking Block your card if it is lost, stolen or damaged
  • Banking anywhere Password Controls Unblock or reset your password
  • npbs icon Multipay and batch payment Multiple payment functionalities for business users
  • npbs icon Manage Payments Add a new Biller or Payee, create and edit future-dated and periodic payments
  • icon Security Codes Enhanced security with SMS Codes
  • favorites icon Personalise accounts Give your accounts and account groups nicknames

Online Banking Features

A quick reference guide of the differences between Internet Banking and our family of Banking Apps


Internet Banking
Mobile Apps

Add a new Biller or Payee

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Create and edit future dated / periodic payments

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View interest earned on your accounts

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Internet Banking
Mobile Apps

Update email address

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Opt in to electronic correspondence

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Place an automatic block on card facilities

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Personalise your accounts – set account nicknames or order your accounts by ‘favourites’

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Option to remember details when logging on

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View ‘Quick Balance’ of accounts without logging on

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Dispute a transaction

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Internet Banking
Mobile Apps

Enhanced security including Security Codes or Transaction Passwords

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Manage payment limits for BPAY® payments

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Manage payment limits for third party transfers

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Manage your registered devices

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Use 4 digit Passcode to log on

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Download our Banking App today

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What's new to Internet Banking

We’re continuously delivering new features and updates to our online banking platforms to help make managing your money on the go easier. We have recently introduced:

Activate card:

Activate your cards through Internet Banking! Navigate to Services and then select 'Activate Card'.

Overseas travel notification:

Notify us of your travel plans online so we can monitor your account activity overseas and provide better security for you. Navigate to Services and then select 'Overseas Travel'.

Manage alerts:

We have improved the usability of the Manage alerts screen. Keep an eye out for some exciting new alerts coming soon! 

Get in touch

  • Contact us Call 13 19 87

  • Enquiry Make an enquiry

    One of our friendly Financial Advisers will respond to your enquiry within one business day (Monday to Friday).

    All information is required unless otherwise stated as optional.

    We will respond to your enquiry within one business day.

    All information is required unless otherwise stated as optional.

    Home loan enquiry

    Simply provide your contact details below and one of our friendly home loan specialists will get back to you within one business day.

    One of our friendly Personal Loan Experts will respond to your enquiry within one business day.

    All information is required unless otherwise stated as optional.

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    Please be aware to borrow this amount you will be required to provide security. You may continue with your online enquiry, providing security where requested, or you can contact our Member Support Centre on 13 19 87 to discuss our security requirements prior to completing your enquiry.

    Security against loan

    The car should be less then eight years old and for personal use only.

    The motorcycle should be less then seven years old at the end of the loan term. Please note that only on-road and dual purpose motorcycles are accepted as security for a Personal Loan.

    To be used as security this account must be held with the Newcastle Permanent. If you would like to transfer your Term Deposit to the Newcastle Permanent please contact our Member Support Centre on 13 19 87.

    If the property is mortgaged, the mortgage must be held with the Newcastle Permanent to be accepted as security. If you would like to transfer your Mortgage to the Newcastle Permanent please contact our Member Support Centre on 13 19 87.

    Financial statements for the past two financial years will be required to support your application.

    Please note that unemployment benefits are not accepted as eligible income to apply for a Personal Loan. You may contact our Member Support Centre directly on 13 19 87 for further clarification on acceptable sources of income.

    Acceptable Pension type: Aged, Disability, Veterans Affairs and Carers. If you are receiving any other type of pension you may not be eligible for a Personal Loan. Please contact our Member Support Centre on 13 19 87 to discuss your eligibility.

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    Here’s some information for you: Terms and conditions apply and will be included with our loan offer.

    Here’s some information for you: Newcastle Permanent Building Society AFSL 238273.

    Applications for finance are subject to Newcastle Permanent's normal credit approval process. Full terms and conditions will be included with our loan offer. Fees and charges are payable. Loans for commercial purposes are excluded.

    Here's some more information for you: This enquiry does not constitute a loan or pre-approval. Applications for credit are subject to Newcastle Permanents normal credit approval process. Full terms and conditions will be included with our loan offer. Fees and charges are payable.

    Here’s some information for you: Applications for finance are subject to Newcastle Permanent's normal credit approval process.

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The complete terms and conditions for Internet, Mobile and Phone banking are contained in the Account Access Terms and Conditions.
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