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I’ve just removed my online access. What can I expect to continue to work normally?

I’ve just removed my online access. What can I expect to continue to work normally?

Without online access, these will still continue to work normally:

  • All your accounts and cards remain active
  • Joint account access for other holders
  • ATM, branch and card payments (withdrawals, deposits, purchases, refunds)
  • Existing scheduled payments, direct debits, PayTo® and data sharing
  • Your existing correspondence and communication preferences.

If you need to restore your online access, please call us on 13 19 87 or visit us in branch and we’ll do it for you.

PayID and PayTo are registered trademarks of NPP Australia Limited.