How do I request a replacement card?

How do I request a replacement card?

Use the app or internet banking to replace a lost, stolen or damaged card. Make sure your postal address is up to date as a replacement card will be sent to the address we have on file within 7 – 10 business days. If you’d like to change your card type, please get in touch by calling or visiting a branch.

App:

1. Log on
2. Select Cards > Report lost, stolen or damaged card
3. Follow the prompts.

Internet banking:

1. Log on
2. Navigate to Services > Card services > Replace card
3. Select Select your card and reason then Continue to follow the prompts.