How do I update my contact details?
If you need to change your details, you can update your email address, residential address or mobile phone number yourself via the app or internet banking.
App:
- Log on to the app,
- Tap 'Profile' from the home screen menu
- Tap 'Contact details' and follow the prompts.
To update your new number for PayID® separately, select ‘PayID’ from the Profile screen, delete your old PayID and add a new one. Remind your friends and family to use your new number the next time they make a payment to you.
Internet banking:
- Log on
- Navigate to Settings > Update my details and select the contact method you want to change
- Follow the prompts.
Alternatively, visit your local branch or call us on 13 19 87.