What do the match outcomes mean?

What do the match outcomes mean?

Match

• A match means the details you’ve entered match the bank records of the intended recipient.

Close match

• This means the details you’ve entered closely match the bank records of the intended recipient.
• This can happen with name abbreviations, initials, or small differences. However, you should still confirm the BSB, account number, and full account name directly with the person or business before continuing.
• Only go ahead with the payment if you’re sure the BSB and account number are right, and you trust who you're paying.

No match

• No match means that the details you entered do not match the bank records of the intended recipient.
• No match can also be returned where the character limit is exceeded.
• You should check the BSB, account number, and full account name directly with the person or business before continuing, as it's your responsibility to confirm the account information.
• Only go ahead with the payment if you’re sure the BSB and account number are right, and you trust who you're paying.

No account found

• No account found means the service could not confirm the account details you entered match.
• Check the BSB, account number and name with the payee.

Account is no longer active

• This means the account is now closed.
• The payment cannot go ahead.

Could not confirm

• The service may be temporarily unavailable.
• Check the BSB, account number and name with the payee.