Can I still make the payment whatever the match outcome?
Yes. Confirmation of Payee will not stop you from making a payment (unless it identifies the recipient account is closed), but if the match outcome indicates that the details do not look right, it is your responsibility to confirm the account information before proceeding, such as by checking with the intended recipient. You should only proceed with the payment if you are confident that the recipient’s BSB and account number is correct, and the payee is trustworthy. We encourage you to be scam aware and always take steps to make sure you know who you are paying, as scams or mistaken payments may not be able to be recovered.