Skip to Main Content

Why is my Apple Pay transaction being declined?

Why is my Apple Pay transaction being declined?

Your payment may be declined for several reasons:

  • You may need to request a one-time passcode to complete the verification process and continue with your payment
  • There may be a billing issue with a previous transaction. You'll need to fix this before you can make any other purchases.
  • Your physical card may have expired or been cancelled
  • You may have insufficient funds in your account or insufficient credit limit
  • There may be a temporary block on your card
  • You may have entered an incorrect PIN
  • The merchant terminal may not support digital payments.

No money will be taken from your account if a payment fails. Get in touch if you need additional support.

Get in touch

Speak to a local

Our friendly Newcastle Permanent contact centre are here to help.

Call 13 19 87

Make an enquiry

Get in touch with us online, and we'll get back to you as soon as possible.

Make an enquiry

Visit your branch

Find the Newcastle Permanent branch that's closest to you.

Find your local branch