I still bank with you, but my only open account is a joint account. Will the payment go there?

I still bank with you, but my only open account is a joint account. Will the payment go there?

No. If the impacted closed account was in your name only, and your only current account with us is a joint account, we will not automatically credit the payment. You will need to provide payment instructions by calling us on 13 19 87, or we will issue a cheque.