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BSB 650 000

New scam virus

A new scam virus is reportedly targeting mobile banking customers

Friday 11 March, 2016.

There have been recent Australian media reports of malicious software being used to steal banking details from Android™ mobile phones. The malware is designed to mimic the login screens of mobile banking apps, and typically arrives as a link in an SMS or MMS message.

Members are advised to:

  • only install legitimate apps from the applicable app stores
  • never open attachments, click on links or install apps (or software updates) from links in text messages, social media posts, web pages or emails; and
  • be wary of free downloads or links which claim to provide access to websites, footage or other online information

If you have any questions or concerns please contact us on 13 19 87.

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    We continue to monitor COVID-19 daily. As a precaution, we may temporarily change the hours of our branches. Our locator tool will help you find an alternate branch close by. You can also download the app, internet banking or call our local call centre team to your banking safely from home.

    You will find these branches open on a Saturday morning: Waratah, Wallsend, Greenhills, Charlestown Square, Raymond Terrace, Glendale, Kotara, Mount Hutton, Swansea and Erina.

    Due to the COVID-19 lockdown in the Central Coast area and more customers choosing to bank from home, we have temporarily reduced our branch hours. All of our branches in the Central Coast area will be open Mon- Fri 9am-1.30pm and on Saturdays Erina Branch is open 9am-12pm (these changes do not apply to branches outside of the central coast).

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