Trusted banking

Newcastle Permanent named one of Australia’s most trusted banks 

Leading financial comparison site, Mozo.com.au, is thrilled to announce Newcastle Permanent has been recognised as one of Australia’s favourite and most trusted banks in the Mozo People’s Choice Awards 2024.

In an increasingly competitive market, trust and reliability are paramount, and Newcastle Permanent takes pride in putting its customers first. These accolades are a testament to Newcastle Permanent’s focus on community and customers and to doing things differently.

Winning awards in 2017, 2020, 2022 and now again in 2024, Newcastle Permanent is a customer-owned bank setting the standard for superior performance and customer-centricity in Australia.

Thousands of Australians cast their votes

After 4,208 votes were cast by Australian consumers, in the Mozo People’s Choice awards, our team of experts meticulously reviewed their responses to determine the top 10% of brands that stood out as exceptional.

Newcastle Permanent was awarded four 2024 Mozo People's Choice Awards in the Outstanding Customer Satisfaction, Excellent Customer Service, Highly Trusted, and Most Recommended categories.

Mozo experts rated providers on various factors, including overall customer satisfaction, service quality, and likelihood of recommendation.

In an increasingly competitive market, trust and reliability are paramount, and Newcastle Permanent takes great pride in putting its customers first.

Author Bio

Peter Marshall is a Mozo People’s Choice Awards and Mozo Experts Choice Awards judge who has been working in the Australian banking and finance industry for over 20 years. Peter oversees Mozo’s extensive product database and is regularly sought out for his expert commentary and analysis on banking and interest rates trends by print, radio, and TV media.