Checklist of items for an application
If you proceed with an application for hardship, it will be helpful to gather the following items together:
- Details of your loan and credit information, both with Newcastle Permanent and other lenders (if applicable)
- Transactional and loan statements not held with Newcastle Permanent
- Reason for assistance and your repayment proposal
- When do you expect to be able to resume your repayments or clear arrears
- Supporting documents to help us help you, for example:
- Illness/injury - medical certificate
- Unemployment - separation certificate
- Evidence of income (payslips, Centrelink income statement etc.)
- Selling property - contract for the sale of land
- Evidence of loan and credit commitments.
In some instances, we may require you to complete a Hardship application form, this application along with the additional information requested will assist us to:
- understand your current financial position;
- determine whether you are or will be unable to meet your obligations under your credit contract; and
- determine what (if any) changes may be made to your credit contract that can assist you in meeting your obligations moving forward.