Joint Account Management for Open Banking

Joint Account Management for Open Banking

Eligible joint accounts can be shared to accredited third parties by any account owner. All accounts are defaulted to 'enabled for data sharing'. Should one joint account owner wish to disable an account from being shared they can do so via the app or internet banking.

If you are not registered for internet banking, your account cannot be shared as it is not CDR eligible.

If you choose to disable your account, the account will be removed from any active Data Sharing Arrangements and all account owners will be notified.

To re-enable an account for data sharing, all account owners will need to log into internet banking and confirm.

To disable a joint account from data sharing:

1. Log into the app or internet banking.
2. Navigate to Settings > Manage Data Sharing > Account Permissions Dashboard.
3. Find the joint account you want to disable and click the three dots to the left, then select “Disable Data Sharing”.
4. Confirm the action and the account will now be disabled from data sharing.

To re-enable a joint account for data sharing:

1. Log into the app or internet banking.
2. Navigate to Settings > Manage Data Sharing > Account Permissions Dashboard.
3. Find the joint account you want to enable and click the three dots to the left, then select “Enable Data Sharing”.
4. By confirming the action, all joint account owners will be notified and asked to log into internet banking and accept the change, following the steps above.
5. Once all account owners have accepted the change, the account will be enabled for sharing.

Note: All account owners have to accept the change within 2 days. If all account owners do not accept the change, or the time expires the account will remain disabled for sharing.