What is a recurring payment and how do I cancel or update a recurring payment?
Recurring payments are similar to direct debits. However, the automatic payments are set up from your debit or credit card.
You'll set up a recurring payment using your card number, expiry date, and CVV number.
You'll have to contact your service provider or merchant directly to cancel or update your recurring payment.
Some merchants or service providers allow you to cancel or update these payments through their website or app.
Please note:
If your credit or debit card's expiry date changes, it's your responsibility to inform the merchant or service provider.
Where possible, we will assist you to seek a chargeback of any unauthorised payments debited to your credit or debit card account under a recurring payment arrangement. To do so, we may need written confirmation or other evidence from you that you cancelled the payment arrangement.