Protecting your data. Stay safe and remain alert for unusual account activity and potential scams asking for your personal information. Learn more.

We use cookies to provide you with the best possible online experience. Read more

Best of both worlds

Want a transaction account with a little extra on the side? With our Special Monthly Interest Account you can access your money when you need to and earn interest at the same time. Retirees, pensioners and over 55’s can enjoy flexible banking options along with the following benefits:

  • No monthly account keeping fees
  • Use our ATMs, Greater Bank and any of the big four banks for freeΔ
  • Interest deposited into your account each month
  • Pay wherever Visa is accepted
  • At least 6 free everyday transactions^^ each month, including branch assisted withdrawals
  • Manage your account 24/7 using our app or internet banking.

Banking on the go?

There's an app for that.

  • Securely access your money any time
  • Check out faster in-store or online using mobile payments
  • Personalise, manage and open an account in seconds.

Special Monthly Interest Account perks

  • thumbs up icon Fewer fees No monthly account keeping fees.
  • hand withdrawing money icon Grow your nest egg Interest is paid directly into your account each month.
  • visa card icon Easy payments Enjoy 6 free everyday transactions^^ each month.
  • Join us on social 24/7 access Manage your money online or in-branch.

Show your true colours

Brighten your world with our rainbow range of Visa Debit cards. Open a new account or renew your card to choose from six different colours that really stand out: Sunrise Pink, Ocean Teal, Jacaranda Purple, Sky Blue, Frost White or Cave Black. Play the cards your way and add to Digital Wallet straight after opening a new account without waiting for your physical card to arrive.


To see all FAQs visit our help & support page

Log on the app and select ‘Profile’ from the bottom menu to find your 8 digit Customer ID. Otherwise select ‘Forgot Customer ID’ from internet banking and follow the prompts.

You'll need your customer ID and a few other personal details.

  • Download the app via the App Store or Play Store and follow the prompts.
Internet banking:
  • Register via the Log on tab on our website and follow the prompts.

You’ll be paid into your nominated account once your employer has updated your details.

Along with your device, you'll need a Newcastle Permanent Visa Debit or Visa Value+ credit card. Our team can help you apply for an eligible product if you don't already have one.

First, download Google Wallet from the Google Play Store. Second, you can add an eligible card  by snapping a picture or entering your account number manually.

If your eligible card is already set up for Google Play, you can simply add that card to Google Pay by confirming a few details.

You must be 14 years or over to apply for a Visa Debit card. When opening a new eligible account a Visa Debit card will be automatically issued to you.

If you wish to upgrade an existing account to a Visa Debit card visit one of our branches or call 13 19 87.

Access your accounts

You may need to access your accounts from overseas, so make sure you know your app or internet banking password before you go.

Please contact us before you go to set up an alternative Transaction Password to use while travelling, this will ensure you can continue to access your accounts avoiding any issues overseas accessing your Australian mobile number to receive your SMS one time password.

Notify us of your travel plans

Let us know your travel plans via the app or internet banking so we can monitor your account activity overseas and provide better security for you.

To use the app to notify us of your travel plans:

  • Log on
  • Go to Profile
  • Select Overseas travel and follow the prompts.

To use internet banking to notify us of your travel plans:

  • Log on to internet banking and navigate to Services > Overseas travel,
  • Select 'Add trip'
  • Enter all countries you plan to visit including stopovers, and the dates you are travelling,
  • Use the checkboxes provided to let us know if you are planning to use your cards for ATM withdrawals, or for large purchases, 
  • Select ‘Save’.

Alternatively, you can call us on 13 19 87, or visit one of our branches to notify us. 

Interest rates effective as of 23/07/2024 and are subject to change without prior notice.
You should consider the Terms and Conditions in deciding whether to acquire, or to continue to hold these products. Fees and charges may apply.
ΔNo transaction fees apply for a successful cash withdrawal or account balance query using your Newcastle Permanent Visa debit card at any Newcastle Permanent, Greater Bank, ANZ, NAB, Commonwealth Bank or Westpac ATM across Australia.
^^For more information about ‘Everyday Transactions’, refer to the product schedule.