A new way to pay is here!

Osko by BPAY is an innovative payment service which allows you to make and receive payments faster, 24/7 via any participating financial institution. Rather than waiting hours or days for money from someone who happens to use a different bank, your money can now be moved in near real-time with close to immediate availability of funds. Osko could be used when paying at a group dinner, socialising, or even paying a tradesperson on the spot. Osko enables payments to each other more conveniently than ever before.

Osko is a complementary service to BPAY and BPAY View, providing new and alternative ways to send and receive payments Australia-wide.

BPAY is the easiest way to make bill payments, packed with smart features to make it less complicated – like bill scheduling, auto payments, and Batch Payments.

BPAY View makes it easy to manage your bills and statements so that you can view, pay and store bills securely by getting them sent straight to your Internet Banking.

Osko uses world-leading technology certified to the highest data security standards and monitored 24 hours a day, seven days a week. All payments made on the platform are also subject to participating financial institutions’ own real-time fraud screening and detection capabilities. As always, consumers should remain alert to the possibility of cons and scams particularly if they receive unexpected requests via social media, emails or SMS for urgent payments or account information.

As long as you are registered for Internet Banking you will be able to select the option to make an Osko payment either through Internet Banking or our Mobile App. If your account is currently able to receive an incoming payment it will also be ready to receive an Osko payment, no additional registration is required.

PayID is a “smart address” for payments, created by linking a financial account that you own to a recognisable and memorable piece of information that you use in everyday life – such as your phone number or email address. PayID is also the name of the service that enables direct payments through this smart address. With PayID, you can send and receive payments with unprecedented ease, convenience and confidence.

There are a number of benefits to using PayID, including:  

• PayID makes payments an intuitive experience in keeping with the way we live life today, and does it in a way that is safe and secure.  
• Greater convenience as you can provide Payers with details which are easy to remember such as an Email Address or a Phone Number.  
• Greater peace of mind as you no longer have to provide your account information, such as BSB and Account number to Payers in order to receive payments. Services that use PayID may display a PayID Name before you send a payment as an additional level of confirmation that you are sending money to the right person.  
• Ability to maintain and transfer your PayID details if you change financial institutions.

To register for a PayID

• Log on to your Internet Banking or Mobile Banking App and navigate to the Services tab
• Select ‘Manage PayID’ and click the ‘Add New’ option
• This will open a new page where you can select the account to link to your PayID, and choose your PayID type
• Select ‘Continue’. This will open a new page were you can verify and confirm your PayID.

There are strict rules that must be followed when a PayID is created. Newcastle Permanent will follow strict identification steps (like those already in place in the industry) to ensure the user has a right to use that PayID as well as the bank account it is being linked to.

A PayID cannot be used to take money out of an account. It can only be used to receive payments.

To change the account your PayID is registered to: 

• Log on to your Internet Banking or Mobile Banking App and navigate to the Services tab
• Select ‘Manage PayID’ and from the option menu on the right hand side you will find the 'Edit" option
• This will open a new page where you can change the ‘Selected Account to link to PayID’
• You will need to verify this request through inputting a code that confirm the transaction. 

To delete a PayID:

• Log on to your Internet Banking or Mobile Banking App and navigate to Services tab
• Select ‘Manage PayID’ and on the PayID you wish to delete, click the option menu on the right hand side and select ‘delete’ 
• This will open a new page where you can review and confirm the details you wish to delete.