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Our mission

Our mission is to help people achieve financial success and contribute to the well-being and vibrancy of our community.

A cornerstone of that mission is the belief that our customer-owned banking model delivers better outcomes for customers, as our profits are not distributed to shareholders. Value is returned to customers through competitive products and services, and by giving back to the local community.

Get in touch

Speak to a local

Our friendly Newcastle Permanent contact centre are here to help.

Call 13 19 87

Make an enquiry

Get in touch with us online, and we'll get back to you as soon as possible.

Make an enquiry

Visit your branch

Find the Newcastle Permanent branch that's closest to you.

Find your local branch