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Phone Banking with us is a convenient way to manage your money from anywhere in Australia, at any time you like

To register for Phone Banking, simply phone our Member Support Centre on 13 19 87. At registration we will give you the required access codes, which you will need to use this facility.

Benefits of Phone Banking

  • Convenient  24-hour access.
  • Save time - no more waiting in queues.
  • No transaction fees.
  • Perform account balances on your accounts.
  • Pay bills in one quick call using BPAY®.
  • Instant transfers between your accounts.
  • Report your cards as lost or stolen.
  • Order a cheque book.
  • Hear interest earned for the last financial year.
  • Request a statement.
  • Hear the details of your last five transactions.

To access our Phone Banking service call 13 19 12 or if calling from overseas 61 2 4927 4555.

Transactions are private and secure

The security of our Phone Banking service is a top priority. We are committed to maintaining the confidentiality and integrity of the information we hold and will continue to review and update our security controls to ensure this commitment is upheld.

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Your money on the go

Get fast, easy, secure access with our banking app.

Here's some more information for you: 
The complete terms and conditions for Internet, Mobile and Phone banking are contained in the Account Access Terms and Conditions.
® Registered to BPAY Pty. Ltd. ABN 69 079 137 518
Restrictions apply to some services, please see the applicable product schedule for details.