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BSB 650 000
Anyone can experience temporary financial problems for a variety of reasons. Whether you are financially overcommitted, encounter job loss or reduced hours, become ill or injured, our MemberAssist program can help you through difficult times.
We don’t believe in a ‘one-size fits all’ approach. We aim to tailor an approach based on your individual circumstances and address every request in-confidence.
We’re committed to looking after our members’ financial needs – even in difficult times. That’s why we have had a range of options in place for over 25 years to help our members through changes in personal circumstances.
We're making changes to support you through these challenging times.
You may notice a few hygiene and social distancing changes in our branches to protect customers and our people. If you are feeling unwell, please bank from home using the app, internet banking or call our local call centre team.
With many customers now choosing contactless ways of banking, you will find these branches open on a Saturday morning: Waratah, Wallsend, Greenhills, Charlestown Square, Raymond Terrace, Glendale, Kotara, Mount Hutton, Swansea, Erina, and Tuggerah.