NGM Group is Australia’s leading customer-owned bank trusted by more than 600,000 Australians who bank with our retail banking brands Greater Bank and Newcastle Permanent.

We have a significant economic and social impact in regional Australia, a workforce of more than 1,600 people, a multi-million dollar annual innovation and technology investment spend, and total assets of more than $20 billion.

In our first reporting year as NGM Group, and operating in a challenging external environment, we have delivered a strong financial result, demonstrating our underlying strength and stability.

This year we have supported all our customers, both borrowers and savers, through this challenging economic time helping them achieve their financial goals and delivering Australia’s Best Bank* levels of customer service.

Since forming NGM Group in March 2023, we have set our strategy and strategic priorities to enable our focus in the coming years. We will leverage opportunities to share our trusted banking experience with even more Australians and continue our unwavering commitment to help communities thrive.

2022/23 Annual Report

ESG Framework