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We have achieved a lot of exciting things this financial year

Dear Customers, 

Hello and welcome to our digital newsletter. 

It’s been another busy financial year for us at Newcastle Permanent as we strive to provide you with the best products and services possible while supporting your community. Some of our recent achievements and activities include:  

  • Being among the first Financial Institutions in Australia to introduce the real-time payments platform Osko by BPAY® and PayID – which allows you to make and receive payments almost instantly, just using a mobile phone number or email address; 
  • Completing a full upgrade to our Internet Banking and Mobile Banking services and continuing to deliver regular updates to improve features and ease of use; 
  • Winning two major national awards: Australia’s Best Customer Owned Banking and Australia’s Home Lender of the Year in the 2018 Mozo Experts’ Choice Awards - so you can rest assured banking with us is a winning choice; 
  • Hosting another fantastic season of our Cinema Under the Stars for our local communities with a record number of 30,000 attendees across 17 locations, making it the largest free, regional outdoor cinema event in Australia; and 
  • Continuing our sponsorship of Surf Life Saving (SLS) that spans more than 35 years in the Hunter and now supports SLS on every beach from the Central Coast all the way up to the Queensland border. 

Looking back on all that we accomplished in the last financial year I am pleased to announce that we have delivered another strong performance against our balanced objectives. In the near future we will be releasing the Annual Report that will have more details about our recent successes and plans. 

While our major bank competitors have been exposed for a number of serious misconduct issues in the Banking Royal Commission, we are more confident than ever that our customer-owned banking model delivers better value banking and support for our communities without the negative customer consequences produced by the profit-maximising cultures of the listed banks. Newcastle Permanent is 100% owned by you, our customers, not shareholders, so all the profits we generate are shared only with you and your community.

I hope you enjoy this latest newsletter and as always, any feedback you have is most welcome. 

Warmest regards, 

Terry Millett

Terry Millett
Terry Millett CEO
® Registered to BPAY Pty. Ltd. ABN 69 079 137 518