For personal customers logging on to Internet Banking for the first time, you must first log in from our website to set a new password before you can log on to our new App. Enter your member number in the Customer ID field and your existing six digit access code in the password field - Learn more

We use cookies to provide you with the best possible online experience. Read more

we are pleased to announce an update for our Android Mobile Banking App (Version 1.3).

Thursday 22 January, 2015.

In response to member feedback we are pleased to announce an update for our Android Mobile Banking App (Version 1.3). Enhancements include:

  • Extra features on home page - To help us to improve our App, members can provide feedback using the ‘Rate Our App’ link on the homepage menu.
  • Saving Member Number - When you log on to Personal and Business banking via our Android App you can select a tick box “Save Member Number.” This will save your member number so next time you go to use the App, you only have to enter your Access code.
  • New ATM or Branch Locator feature - With our Android App we have ensured that the nearest location can always be accessed wherever you are in Australia, for example if you are in WA only Westpac ATMs / Branches will be shown on the locate us map.
  • When you select only NPBS ATMs or Branches the map zooms out and pin points all NPBS ATMs and Branches.

Mobile Banking Android app version 1.3 displaying ATM and branch locator Mobile Banking Android app version 1.3 displaying rate our app feature Mobile Banking Android app version 1.3 displaying the ability to save member number

How to access the App update:

  • To access this new version of the Mobile Banking App you must download it from the Google Play Store.
  • Members who are currently using the mobile app will be prompted to download the new version.
  • Version 1.3 is compatible with mobile devices running Android version 4.0 up to 4.4.2.

If you have any questions or feedback about our mobile banking apps please contact our Member Support Centre on 13 19 87.

How to apply
Try our mobile app for Android™ or Apple™

Your money on the go

Get fast, easy, secure access with our banking app.