How to protect yourself online from scams

Scamwatch has a few tips to help customers keep themselves safe from scammers:

1. Be alert to the fact that scams exist and find out who you’re dealing with.
2. Do not open any suspicious text, pop-up windows or open any emails that are from unknown people or organisations. Delete them immediately.
3. Don't respond to phone calls where scammers ask for remote access to your computer! Even if they are from larger well-known organisations such as Telstra.
4. Keep your mobile devices and computers secure by using password protection, updated security software and back-up your devices.
5. Choose your passwords carefully – a strong password should be alphanumeric (include upper and lower case letters, symbols and/or numbers). 
6. Take your time: If you receive an unexpected email, text, or phone call, requesting money or sensitive information, don’t rush to act on it. If you suspect something could be wrong, listen to your instincts – always pause and question the request, especially if it has come out of the blue.