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BSB 650 000
Wednesday, 21 February, 2018
Technology is becoming increasingly smarter and safer but there will always be a risk from scammers who want access to your money and/or your personal details.
Scammers have recently targeted Telstra customers. The scammers are pretending to be Telstra employees and informing customers that their computer had a virus or is showing vulnerabilities.
From here the scammers ask to access your computer via remote access. They then steal your Internet Banking details and transfer money to themselves. If you’ve experienced a similar phone call, please contact Telstra on 13 22 00 and our Contact Centre on 13 19 87 if you’re a Newcastle Permanent customer.
Scamwatch has a few tips to help customers keep themselves safe from scammers:
If you’re looking for more information on cyber safety in regards to recent launch of Osko by BPAY® and PayID, please visit the New Payments Platform website.
If you want to confirm that what you’ve received from Newcastle Permanent is an original communication, please call us on 13 19 87.
You may notice a few hygiene and social distancing changes in our branches to protect customers and our people, including mandatory masks in our Central Coast branches, in keeping with government health advice. If you are feeling unwell, please bank from home using the app, internet banking or call our local call centre team.
With many customers now choosing contactless ways of banking, you will find these branches open on a Saturday morning: Waratah, Wallsend, Greenhills, Charlestown Square, Raymond Terrace, Glendale, Kotara, Mount Hutton, Swansea, Erina, and Tuggerah.