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BSB 650 000
Thursday 7 April, 2016.
The results are in! We’ve just received an independent customer satisfaction rating of 93.5%,* a score that is higher than any big 4 bank, building society or credit union in Australia.
We’re serious when we talk about putting our customers first and we’re proud to be consistently recognised and awarded for our efforts.
"We consistently offer our customers highly competitive home loan, personal loan, savings and transactional products, making us the perfect one-stop-shop for retail banking." - Newcastle Permanent CEO, Terry Millett
See for yourself why more and more people are enjoying the benefits of our award-winning, customer-owned banking model that focuses on people and their communities, not just profits.
See how our award-winning home loans, personal loans, savings accounts, and other banking products can help you.
You may notice a few hygiene and social distancing changes in our branches to protect customers and our people. If you are feeling unwell, please bank from home using the app, internet banking or call our local call centre team.
With many customers now choosing contactless ways of banking, you will find these branches open on a Saturday morning: Waratah, Wallsend, Greenhills, Charlestown Square, Raymond Terrace, Glendale, Kotara, Mount Hutton, Swansea, Erina, and Tuggerah.
*Roy Morgan Customer Satisfaction Survey, March 2016