Your local branch hours may have changed as we navigate COVID-19. Things can change quickly, save yourself the trip and check your local branch info.
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BSB 650 000
Thursday 7 April, 2016.
The results are in! We’ve just received an independent customer satisfaction rating of 93.5%,* a score that is higher than any big 4 bank, building society or credit union in Australia.
We’re serious when we talk about putting our customers first and we’re proud to be consistently recognised and awarded for our efforts.
"We consistently offer our customers highly competitive home loan, personal loan, savings and transactional products, making us the perfect one-stop-shop for retail banking." - Newcastle Permanent CEO, Terry Millett
See for yourself why more and more people are enjoying the benefits of our award-winning, customer-owned banking model that focuses on people and their communities, not just profits.
See how our award-winning home loans, personal loans, savings accounts, and other banking products can help you.
Your local branch hours may have changed as we navigate COVID-19. Things can change quickly, save yourself the trip and check your local branch info or bank from the safety and comfort of your home via the app, internet banking or call our local call centre team.
*Roy Morgan Customer Satisfaction Survey, March 2016