We have a customer-focused approach where people and their communities come first

Why customer-owned banking is a good thing ...

  • staff donations No shareholders
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  • favorites icon Customer-owned banking model
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  • Better value banking icon The way banking should be

At Newcastle Permanent, we treat our customers like they own the place. Because they do.

Unlike the major banks, we don’t face the "moral dilemma" of trying to balance what’s best for customers against what’s best for shareholders. Instead, our profits go back into providing better value banking for you. See for yourself, by comparing our award winning home loans against the big 4 banks

We've recently been named Australia’s Best Customer-Owned Banking organisation in the 2018 Mozo Experts Choice Awards, an award which recognises Newcastle Permanent’s exceptional-value products across the spectrum of consumer banking and gives customers confidence that they have made a smart choice.

Discover why more and more people are enjoying the benefits of our customer-owned banking model that focuses on people and their communities, not just profits.

It's the way banking should be. 

Talk to us today!

13 19 87

Customer-owned banking since 1903

  • Financial strength icon Financial strength Australia’s largest building society.~
  • Better value banking icon Better value banking No shareholders means profits are reinvested to benefit customers.
  • Banking anywhere Banking anywhere, anytime Online, mobile and worldwide access to your money.
  • Community support icon Community support Over $2m invested in local communities each year.

“I like the Perm because their products are competitive and the staff are friendly and extremely helpful"

New South Wales

Discover the benefits of customer-owned banking 

Here's some more information for you: 
~ Almost $11bn in total assets, 2018 Annual Report.
© Newcastle Permanent Building Society Limited 2015-2019. ACN 087 651 992 Australian Financial Services Licence / Australian Credit Licence 238273. 
Any general advice on this website has been prepared without taking into account your objectives, financial situation or needs. Therefore, before acting on the advice, you should consider its appropriateness (having regard to your personal circumstances). Before deciding to acquire a financial product from us, you should also consider the relevant Terms and Conditions or Product Disclosure Statement.