The Wiggles are coming to your place!

Augmented reality (AR) is an interactive experience of a real-world environment that adds digital elements to a live view often by using the camera on a smart device.

You can dance with The Wiggles using Safari on an Apple device (iPhone 8 or iPad 4 or newer), or Chrome on an Android device (Samsung S9 or newer).

We tried to cater for as many devices as possible but older devices weren’t built for this technology. You will have to let the browser access your camera, so make sure you accept that when it prompts you.

With all new and emerging technology, there’s sometimes some bugs. Here are some tips:

• Try refreshing or restarting the browser – that often does the trick!
• Make sure you’re using Safari on Apple devices (iPhone 8 or iPad 4 or newer), or Chrome on Android devices (Samsung S9 or newer)
• When prompted, let the browser access your camera
• Turn off screen lock
• Make sure the mute button isn’t on
• Check your internet connection – internet speed will affect your experience and download capacity so make sure you have a decent connection or use Wi-Fi. 
• Check out the ‘How To’ videos.

This augmented reality experience isn’t available on a desktop computer, only smart phones and tablets, iPhone 8 or iPad 4 or newer and Samsung S9 or newer.

Tap the question mark, then select ‘Recentre and resize’. From here you can use one finger to move The Wiggles back and forth, or pinch with two fingers to make them bigger or smaller.

If The Wiggles are still missing from your screen, try refreshing the browser.

To record a video:

• Tap the ‘play’ button for the music to start
• A countdown will appear, then tap and hold the camera button (circle on the right hand side of the screen)
• Lift your finger off the button to stop filming and you’ll be prompted to download the video.

To take a photo, quickly tap the circle the camera button (circle on the right hand side of the screen) to take a photo with The Wiggles.

Once you’ve taken your photo or finished filming your video, you’ll be prompted to download.

On Apple devices:

• The video can be found in ‘Downloads’ within the safari browser (arrow pointing down, next to URL bar) or in your ‘Files’ app.
• Select the video you want to save to your camera roll, tap the share button (arrow pointing up) then tap ‘Save’. Once you’ve saved your video to your camera roll, you can also share it directly to your friends and family through email or text or to social media. Be sure to tag us at @newcastlepermanent and @thewiggles
• Alternatively, see our how to video if you are experiencing issues

On Android devices the file will save directly in your ‘Gallery’ app.

Absolutely! After you download the video or photo, visit your camera roll to select the video you would like to share, tap ‘share’ and select where or who you want to share it with – this might be a message to your loved ones or on a social media platform.
Be sure to tag us on social @newcastlepermanent and @thewiggles.

This augmented reality experience won’t work with the front facing camera on your device, it only works only the external camera.

Make sure your phone isn’t on silent mode – this is an easy mistake to make! If that doesn’t work we recommend to change the song or refresh the browser.