ProCare Chairman, Nick Sovechles said that Next Step was a community partnership designed to bring a new, but practical approach to solving a significant community issue.
“ProCare, with program partners Hunter New England Health and Newcastle Permanent Charitable Foundation have collaborated to implement a program that can sustainably improve access to mental health services in the Hunter.”
Head of ProCare’s clinical team and Deputy Commissioner for the Mental Health Commission of NSW, Dr Martin Cohen said, “for people seeking help, Next Step makes services available when they are needed without lengthy waits and when treatment is most effective. For public health services, it means fewer people presenting to hospital at the acute stage, alleviating some pressure on busy emergency departments”.
Since commencement, the program has made more than 8,000 appointments available for people who otherwise would have faced lengthy waits or high costs in the private system or progressed to acute in-patient services in a public hospital.
Next Step has also enabled ProCare to offer a GP Psychiatry Support Line. Over 7,000 GPs across NSW have access to this free service, where ProCare’s psychiatry team provides phone advice and education to help empower GPs to manage mental health issues in primary care.
Newcastle Permanent Charitable Foundation Chair, Phil Neat congratulated ProCare on the award saying it was deserved recognition for its development of an innovative model of service delivery, which was making a meaning difference to the lives of people in the Hunter.
“We know the excellent professional talent and health systems we possess in the Hunter. Next Step brings this together in a collaborative, community based model that offers a long term solution to ensuring appropriate care is available to more people, and not just those with capacity to pay, when it is needed most,” Phil said.