We’re a modern building society with more than 110 years of experience. We employ over 900 staff and with more than 320,000 customers, we are the largest building society in Australia with almost $10 billion in total assets*. As a genuine alternative to the major banks we offer a better way of banking through:
- Exceptional customer service provided by people who genuinely care about your needs
- An extensive ATM and branch network
- A multi-award winning suite of products and services, and
- Providing meaningful support to the communities we serve.
Our customer-owned banking model means that we are 100% owned by our customers. This gives us a distinct advantage over the major banks, which face the difficult task of balancing shareholder and customer interests.
Of course, our success is not by accident. It is the direct result of the dedicated individuals who make up the Newcastle Permanent team.
Just like the major banks, we are regulated under the Banking Act 1959 of the Commonwealth of Australia and supervised by the Australian Prudential Regulation Authority (APRA).
How we make a difference
Your local community is important to you, and it’s important to us. We invest more than $1.5 million every year through our Community Sponsorship program. From junior sport to family-orientated events, we are making an active contribution to enrich your local community.
*Figures taken from the Newcastle Permanent 2016 Annual Report.