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BSB 650 000

Social Responsibility

Our promise ‘here for good’ is at the heart of what we stand for.

In return for the support our customers provide us we give back to the local communities we operate in through local sponsorships and events.

We’re a modern building society, which means that we have no shareholders. We are owned by our customers, and that means we put your needs first - from award-winning products and services to community support.

We can proudly say that our customers come first. Where the major banks face the tricky task of balancing their shareholder and customer interests, we achieved a Mutuality Dividend in 2016 that surpassed $54 million~!

Here are some other ways that we put your needs first:

  • Refurbishing our retail branches to provide you with a modern, friendly and comfortable banking environment
  • Providing translation services for non-English speaking customers
  • We are working hard to strengthen our digital offering, giving you the ability to do your banking with us when you like, how you like
  • Providing $1.5 million in sponsorship support to your local community each year, including surf lifesaving, the Northern NSW Junior Football and Central Coast Mariners Active Schools programs, and delivering our FREE family-focused Cinema Under the Stars events throughout regional NSW

Our staff are our greatest asset – they deliver award winning customer service, tailored products and services which cater to the needs of our diverse community, and drive our Charitable Foundations contribution to your local community.

We firmly believe that happy employees are the key to our ongoing success. Here are just some of the reasons why our people find Newcastle Permanent a great place to work. You can head over to the Careers pages to read more about some of the benefits our staff enjoy.

We offer:

  • Career, study and development opportunities
  • Competitive remuneration and reward high performance
  • A forum to exchange ideas and provide feedback
  • A chance to contribute to community projects within your local area, via our CommunityAssist program
  • Subsidised gym membership and other perks
  • A chance to work in some of the most beautiful and diverse areas of regional NSW
  • A healthy, comfortable and friendly working environment.

Read more about what we offer our employees.

We are determined to do the very best we can to preserve our wonderful planet for generations to enjoy.  We’re here for good, so we want our planet to be, too.

From customers to major suppliers, we share our environmentally-focused culture with everyone we come into contact with.

We cover all the fundamentals such as recycling and minimising our water usage and energy consumption. You might like to know about some of the other ways we give the environment a helping hand:

  • Printing our marketing materials on paper from managed plantation forests
  • Delivering statements to customers via email
  • Offering old computers to charitable organisations who need them
Two happy children on the lawn with their dog

Customer-owned banking since 1903

  • Financial strength icon Financial strength Australia’s largest building society~.
  • Better value banking icon Better value banking No shareholders means profits are reinvested to benefit customers.
  • Banking anywhere Banking anywhere, anytime Online, mobile and worldwide access to your money.
  • Community support icon Community Support Over $1.5m invested in local communities each year.

Get in touch

  • Contact us Call 13 19 87

  • Enquiry Make an enquiry

    One of our friendly Financial Advisers will respond to your enquiry within 1 business day (Monday to Friday).

    All information is required unless otherwise stated as optional.

    One of our friendly Member Service Officers will respond to your enquiry within 1 business day.

    All information is required unless otherwise stated as optional.

    One of our friendly Home Loan Experts will respond to your enquiry within 1 business day.

    All information is required unless otherwise stated as optional.

    One of our friendly Personal Loan Experts will respond to your enquiry within 1 business day.

    All information is required unless otherwise stated as optional.

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    Please be aware to borrow this amount you will be required to provide security. You may continue with your online enquiry, providing security where requested, or you can contact our Member Support Centre on 13 19 87 to discuss our security requirements prior to completing your enquiry.

    Security against Loan

    The car should be less then eight years old and for personal use only.

    The motorcycle should be less then seven years old at the end of the loan term. Please note that only on-road and dual purpose motorcycles are accepted as security for a Personal Loan.

    To be used as security this account must be held with the Newcastle Permanent. If you would like to transfer your Term Deposit to the Newcastle Permanent please contact our Member Support Centre on 13 19 87.

    If the property is mortgaged, the mortgage must be held with the Newcastle Permanent to be accepted as security. If you would like to transfer your Mortgage to the Newcastle Permanent please contact our Member Support Centre on 13 19 87.

    Financial statements for the past two financial years will be required to support your application.

    Please note that unemployment benefits are not accepted as eligible income to apply for a Personal Loan. You may contact our Member Support Centre directly on 13 19 87 for further clarification on acceptable sources of income.

    Acceptable Pension type: Aged, Disability, Veterans Affairs and Carers. If you are receiving any other type of pension you may not be eligible for a Personal Loan. Please contact our Member Support Centre on 13 19 87 to discuss your eligibility.

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    Here’s some information for you: Terms and conditions apply and will be included with our loan offer.

    Here’s some information for you: Newcastle Permanent Building Society AFSL 238273.

    Here’s some information for you : Applications for finance are subject to Newcastle Permanent's normal credit approval process. Full terms and conditions will be included with our loan offer. Fees and charges are payable. Loans for commercial purposes are excluded.

    Here's some more information for you: This enquiry does not constitute a loan or pre-approval. Applications for credit are subject to Newcastle Permanents normal credit approval process. Full terms and conditions will be included with our loan offer. Fees and charges are payable.

    Here’s some information for you: Applications for finance are subject to Newcastle Permanent's normal credit approval process.

  • Locate us Find a local branch

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    Find a Newcastle Permanent Branch or ATM* by typing in the suburb or postcode below:

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    * We have arranged for our members to have access to more than 3,000 ATMs Australia wide. This includes all Newcastle Permanent ATMs and Westpac Group ATMs. Westpac Group ATMs are the network of ATMs operated by Westpac Banking Corporation, St. George Bank, Bank SA and Bank of Melbourne. Fees and charges may apply to ATM transactions. Please see the product terms and conditions for details. Fees associated with using an ATM other than a Newcastle Permanent ATM or a Westpac Group ATM, are unascertainable.
    Terms of Use:
    The Locator Service ("the service") is provided by Westpac Banking Corporation ABN 33 007 457 141, with some elements of the service being provided by third parties (including but not limited to eHound Pty Ltd ABN 34 097 056 570). Newcastle Permanent Building Society Limited ("Newcastle Permanent") does not provide the service and has no control over the availability or accuracy of the service. Your use of this service is governed by the Terms of Use of Newcastle Permanent's websites and Newcastle Permanent's Privacy Statement.
Here's some more information for you:
~ almost $10bn in total assets, 2016 Annual Report.