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Who we are

At Newcastle Permanent we strive to achieve our vision to be Australia’s favourite banking experience.

We began in 1903 to provide Australians with an alternative way to own their homes. We are committed to helping our customers achieve financial success and are active contributors to the wellbeing and vibrancy of our local communities.

Financial year 2020/21 was a year where our purpose, our financial strength and the commitment of our people really came to the fore – enabling us to not only manage the many challenges, but end the year in a position of strength and with a renewed plan for the future.

The success and wellbeing of our customers, our people, and our community is, and always will be, our driving purpose. As we have always done, we will adapt to achieve our vision and ensure we’re here for future generations.

Newcastle Permanent, here for you, here for good.

Here to help

We have a long and proud history of supporting the communities we are part of.

Here for good

  • Financial strength icon Financial strength One of the largest customer-owned financial institutions in Australia.~
  • Home Loans Record home loan approvals $2.5 billion in new home loan approvals last year, helping 6,778 customers finance a home.
  • npbs icon Customer focus Enhancing our digital capability and branch network to deliver greater convenience and functionality.
  • Community News icon Helping communities thrive Building a sustainable future by acting responsibly and ethically.
~More than $11bn in total assets, 2021 Annual Report.