Phone banking

Phone banking with Newcastle Permanent is the convenient way to manage your money from anywhere in Australia, at any time you like.

To register for phone banking, simply phone our Member Support Centre on 13 19 87 or download the Electronic Banking Application form and take it to any of our branches. At registration we will give you the required access codes, which you will need to use this facility.

• Electronic Banking Application - Download (PDF - 123kb)

Benefits of phone banking

Anywhere you can get to a phone, you can do your banking.

• Convenience plus, with 24-hour access from anywhere.
• Save time - no more waiting in queues.
• No transaction fees.
• Perform account balances on your accounts.
• Pay bills in one quick call using BPAY®.
• Instant transfers between your accounts.
• Report your cards as lost or stolen.
• Order a cheque book.
• Hear interest earned for the last financial year.
• Request a statement.
• Hear the details of your last five transactions.

Phone Banking:

To access our phone banking service call 13 19 12 or if calling from overseas 61 2 4927 4555.

Transactions are private and secure

The security of our phone banking service is a top priority. We are committed to maintaining the confidentiality and integrity of the information we hold and will continue to review and update our security controls to ensure this commitment is upheld.

Here's some more information for you: 
You should consider the Terms and Conditions.
® Registered to BPAY Pty Ltd ABN 69 079 137 518
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