Glossary of Terms
A
Access Code - means a six digit number used in conjunction with your member number to access Internet Banking or Phone Banking.
access method - means any method we make available to users to give us authority to act on instructions when using electronic equipment to debit or credit an EFT account. An access method comprises one or more components including (but not limited to) cards, PINs or a combination of these but does not include a method requiring the user’s manual signature where the comparison of the appearance of the manual signature with the written specimen signature is the principal means of authenticating a user’s authority to give us an instruction.
account - means the account or accounts we establish in your name or in your name jointly with another person or persons.
additional cardholder - means a person who is authorised by you to access and operate your account with a card.
ATM - means an Automatic Teller Machine owned by us or someone else.
authorised user - means you or any person authorised by you to operate your account and includes, without limitation, an additional cardholder.
automatic transfer - means an authority and request by you to us to debit a specified amount from your account and to credit that amount to another account held by you or someone else, either with us or with another financial institution.
B
Biller - means an organisation that issues bills to you which can be paid at your choice through the BPAY® Scheme.
BPAY® Scheme - means the electronic payment scheme operated by BPAY® Pty Ltd through which you instruct us to make payments to billers who can accept payments made to them through this scheme.
BPAY® payment - means a payment which you have instructed us to make to a biller through the BPAY® Scheme.
business day - means a day we are open for business, but does not include Saturday, Sunday or any public holiday in New South Wales.
C
card - means any Cashcard or Visa Debit card issued by us for your account.
communication network - means the network through which we make a service available to you from time to time.
Credit Facility - means the overdraft facility provided to you under any Credit Facility Agreement you have with us.
credit limit - means the credit limit applicable to any Credit Facility Agreement you have with us.
D
dormant account - means an account that we declare dormant in accordance with our constitution as amended from time to time. Without limiting our power to declare an account dormant, an account may be declared dormant if no transactions have been initiated on the account by you in the previous 2 years.
daily limit - means the Internet Banking transfer limit.
E
EFT account - means an account with us, from or to which you can transfer funds through electronic equipment by use of an access method.
EFT Code - means the Electronic Funds Transfer Code of Conduct, as amended from time to time.
EFTPOS - means a point of sale electronic banking facility available at retail or wholesale outlets.
EFT transaction - means a transfer of funds initiated by an instruction you give through electronic equipment using an access method to debit or credit an EFT account. An EFT transaction includes, without limitation, a transaction undertaken using a card and a PIN via EFTPOS or an ATM, or a transaction undertaken using Internet banking or phone banking.
electronic equipment - includes electronic terminal, computer, television and telephone.
F
fees and charges - includes government charges.
Financial Institution Cheque - means a cheque which is issued by us and drawn by us.
foreign ATM - means Automatic Teller Machines owned by someone other than us.
G
Government Charges - means fees and charges payable under a law of the Commonwealth or of a State or Territory.
I
Internet Banking - means our Internet Banking service you access when you enter via the
website at http://www.newcastlepermanent.com.au/ using any appropriate Internet connection.
M
Member Number - means an eight digit number we issue to you when you apply for access to Internet Banking or Phone Banking and includes any changes to or replacement of that number.
P
Phone Banking - means our telephone banking service you access when you call 13 19 12.
payment facility - means each of the following services offered by us:
PIN - means the Personal Identification Number issued by us or selected by you to use in conjunction with your card.
Q
Quick Access Number - an identifier for your Registered Account number for Internet or Phone Banking.
R
reference number - means any number we issue to you in respect of transactions such as a transaction reference number issued through Internet banking or a BPAY® payment reference number.
Registered Account - means any account we notify to you as being registered on Internet Banking or Phone Banking.
S
system - means an electronic system, communications system or software controlled or provided by or on behalf of us to facilitate EFT transactions.
T
terminal - means an electronic device (including an ATM, cash dispenser unit, point of sale terminal or any other electronic funds transfer device) in which a card may be used to operate on an account, but does not include Internet and telephone banking.
Terms and Conditions - means the Terms and Conditions governing financial products and associated payment facilities, usually comprising three parts.
Transfer - can be an transfer between your Registered Accounts on Internet Banking, or a Pay Any One Payment which is a transfer from one of your Registered Accounts to a non-Registered Account via Internet Banking. It does not include amendments to or activations of automatic transfers that have been originated under your signed authority.
U
user - means you and (where permitted by us) any person you authorise to be an additional
cardholder or authorised user.
Y
you and your - means the holder of the account subject to any other provisions of the Terms and Conditions or if there is more than one of you then all of you jointly and each of you severally.
®Registered to BPAY Pty Ltd ABN 69 079 137 518