Visa Debit card

A Visa Debit card is available* with the following transaction accounts:

Our Visa Debit card provides you with access to your transaction account funds 24 hours a day, 7 days a week via ATMs, EFTPOS, Internet and phone banking and wherever Visa is accepted. There is no joining fee, no annual fee and no Visa monthly accounts to pay.

You must remember that a Newcastle Permanent Visa Debit card is not a credit card so you will need to have sufficient cleared funds in your transaction account to cover your spending.

*Subject to approval.

Making a purchase

After you have chosen the item you want to purchase, present your Newcastle Permanent Visa Debit card to the sales assistant. Select the 'credit' option and check the date, details of the purchase and the amount charged before you sign the receipt. It is also a good idea to check that all details can be easily read so you are able to verify the details later against your transaction account statement.  Where the service is available, you might prefer to input your PIN instead of signing the transaction receipt.  Check with the merchant to see whether you can use your PIN instead of your signature to authorise the transaction.

ATM and EFTPOS

The Visa Debit card can be used through an Australia wide network of ATMs and EFTPOS terminals, giving you access to your money day and night.

Wherever possible, try to use Newcastle Permanent ATMs for withdrawals and enquiries on your transaction account. Your transaction account fees may be higher if you use an ATM that is owned by another financial institution.

Visa Debit card payments

A Newcastle Permanent Visa Debit card can be used to make purchases by mail order, over the Internet or by phone.

Cash advances

You can use your Visa Debit card to obtain cash at an ATM or over the counter of some other financial institutions in Australia and overseas, where Visa is accepted. A Cash Advance Fee is charged for this service. You need to have enough funds in your transaction account to cover the cash advance and any fees.

Visa Easy Payment Service

A new 'No Sign, No PIN' payment system for transactions up to $35 has recently been introduced.

This payment service is known as 'Fast Pay' at some Coles, Kmart and McDonald's outlets.

Fast Pay enables cardholders to make purchases of $35 or less without the need to sign or enter a PIN, by using the ‘credit’ button at a participating merchant. 

Fast Pay is not available for cashcards, EFTPOS transactions using the ‘Savings’ or 'Cheque’ button or where cash out is required.  

Fast Pay is currently offered by major chains including Coles supermarkets, McDonalds restaurants and Kmart stores. It is expected that other high-volume merchants such as supermarkets, department store, fast food outlets and taxis to begin offering Fast Pay soon.

Although the member is not required to verify the purchase with a signature or PIN, the transaction is still electronically authorised through our usual systems. Transactions are also limited to amounts of $35 or less to reduce the risk of loss.

Using your Visa Debit card overseas

Your Visa Debit card allows you to make purchases overseas, wherever Visa is accepted.

The Visa system does not allow you to make deposits into your account while overseas. However, you can transfer funds between your registered Newcastle Permanent accounts via Internet or phone banking.

Remember to check the expiry date on your card to make sure it remains valid for the entire period you are away.

Loss of card

Please report lost or stolen Newcastle Permanent Visa Debit cards immediately on 13 19 87 (or if overseas call +61 2 4907 6501). This service is open 24 hours.

How to apply

Like a Visa Debit card for your everyday transactions? Read more on how to apply for one of our transaction accounts.

Here's some more information for you: 
Terms and Conditions apply to these accounts that you should consider before making any decision.

 

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