Automatic transfers

An automatic transfer (including direct debits) can be used for payments to be made from your account to any other account held by you or a third party with us or with another financial institution. You can arrange an automatic transfer by completing the Automatic Transfer Application and visiting one of our branches.

Your first automatic transfer will occur on the date you specify when you arrange the automatic transfer. If one of our loan repayment options is selected then the first automatic transfer will not commence until the month after the loan is advanced or the commencing date, whichever is the later. It is important to ensure that you have sufficient cleared funds or available credit in your account from which a payment will be made, to enable that payment to be made. Automatic transfers can be effected at any time on the nominated day. If the payment date falls on a day other than a business day, or where there is no such date in the current month (for example 29th, 30th or 31st), those funds must be available by 10 am on the first business day before the nominated day.

When you instruct us to make a payment to an account held with another financial institution, we will endeavour to make that payment to the BSB and account numbers you advise us. If you give us instructions to make a payment on a business day after 10 am on that business day (or after 4 pm if the automatic transfer is through the Pay Any One facility), we may process that payment the following business day.

Alternatively, you can set up a Pay Any One payment on Internet Banking. Find our more about Personal Internet banking.

• Automatic Transfer Application - Download (PDF - 90kb)

Here's some more information for you: You should consider the Terms and Conditions.