Other services

Access a range of online functions related to your Internet banking account.

Other services

Click the 'Other Services' tab from any Internet banking screen.

Change access code

Update your Internet banking access code.

Change access code

Click on the 'Change Access Code'.

Old access code

Enter your existing access code*

New access code

Enter your new access code*

Re-enter new access code

Re-enter your new access code*

* Use your mouse to click the numbers in the numeric scramble pad on-screen (do not use your keyboard).
Select the numbers slowly and carefully, especially if there are repeating numbers.

Important messages

Newcastle Permanent may bring to your attention new services and features or alert you of scheduled system maintenance that may affect access to Internet banking.

Important messages

Simply click the 'Important Messages' tab to view any messages and alerts from Newcastle Permanent.

Personal details

You can update the email address that is used to send confirmation messages.

Personal details

Click the 'personal details' tab.

E-mail address

Enter or update your email address.

Save

Click 'OK' to save and return to the 'Other Services' screen.

Important security note: Newcastle Permanent will never send you an e-mail asking you to click on a link
and provide or confirm your access details, account details or any personal information.

Session summary

Each time you access Internet banking your session history is logged.
You can view a summary of recent logons and activity.

Session summary

Click the 'Session Summary' tab.

View details

Click 'view' for full details and a summary of activies for that session.

Important security note:
If you notice any discrepancies in your session or activity history you should contact Newcastle Permanent immediately.

Terms and conditions

Terms and conditions for Newcastle Permanent Internet banking.

Terms & conditions

Select the 'Terms & Conditions' tab.

Order cheque book

You can order a cheque book online for any accounts with a cheque book facility.

Order cheque book

Select the 'Order Cheque Book' tab.

Select account

Select the account you would like to order a new cheque book for.

Confirm

Click 'confirm' to send the request or cancel to quit.

Order statement

You can order a statement for any of your listed accounts.

Order statement

Select the 'Order Statement' tab.

Select account

Select the account you would like to order the statement for.

Confirm

Click 'confirm' to send the request or cancel to quit.

Please note: a fee may apply for some statement requests.

Tax information

You can view and print an online summary of interest earned and government taxes debited from your accounts.

Tax information

Select the 'Tax Information' tab.

Select account

Select the account you would like to view tax information for.

Tax information

A mini-statement is presented. You can 'Print', or go back by selecting 'Other Services'.

This is the final online demo. Click here to return to the demo index.