Financial Services Guide
A guide to our relationship with you and others.
This Financial Services Guide is intended to provide you with information about Newcastle Permanent and the financial services we offer. It is designed to assist you in making an informed decision about whether you want to use our services.
It contains information about:
- Who we are and how to contact us.
- The types of financial services and products we offer.
- How we and our staff are paid for providing you with these products and services.
- Our dispute resolution procedures and how you can access them if you have a complaint about us.
Download the Financial Services Guide
Click here to download (PDF 307kb)
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*The link provided is to a website controlled or offered by a third party (non-Newcastle Permanent). This link is provided for convenience only and does not represent any endorsement by Newcastle Permanent of the products or services offered by the website owner.