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Batch Payments

The Batch Payments menu can only be accessed if you have a Business Banking account. It will allow you to send payments to employees, creditors, suppliers and other parties where you might need to make multiple payments in a single transaction.

If you make payments to the same group of payees regularly then a Batch Template enables you to save this group and reuse this set of payee details again in the future.

You can even import a Batch from your accounting or payroll system. 

There are two main areas on the Batch Payments screen which can be used:

Existing Batch Payments

This list provides a summary of all of your individual pending and posted Batch Payments.  Each item in this list is a one off payment (recurring payments are not supported). 

Please note: keep your Batches to a maximum of 60 for performance purposes.

The following information is provided about each of your Batch Payments:

  • Description – the name that you give to the batch payment
  • Debit Account - the account that will be debited for this transaction
  • Batch Amount - this is the total amount that will be paid in this transaction
  • Payees – the total number of payees included in this batch payment
  • Posting Date – the date the payment will be, or has been, made
  • Status – describes the current status of this batch payment.

The status of a Batch Payment can be:

  • Active – Your payment(s) have been created but not yet submitted for processing or authorisation.
  • Unauthorised – if your account requires multiple users to authorise transactions, the status will display as unauthorised until this occurs.
  • Pending - the payment has been authorised and is scheduled to be paid on the payment date.
  • Processing - if the Batch Payment contains over 10 items it will not be processed immediately, it will be processed offline.  A secure message will be sent advising of the outcome when the Batch Payment has been processed.
  • Posted – payment has been processed as per your instructions.
  • Failed - the payment has not been processed due to an error.  For example, insufficient funds or an invalid BSB.
  • Unknown - This will occur if processing a Batch Payment took longer than expected.  To identify if the payments have been successfully processed check whether the debit has been posted to your account.  Further confirmation would be to check whether the recipients have received the proceeds.  If no payments have reached the recipients, check that the Batch Payment was not post-dated or missed the cut off time of 4pm. 

Batch Templates

On the Batch Payments menu there is the Batch Templates tab.  This list provides a summary of all of your Batch Payment templates. Batch Templates enable you to store the details of a group of payees to be used on a regular basis. 

If you are making a payment where most payees are the same, you can also use an existing template as a base and then add, edit or delete the payees as required to build a new one-off payment or a new template for future use. 

The following information is provided about each of your Batch Templates:

  • Description – the name that you give to your template to make identification easier
  • Regular Amount - the regular payment amount that will be paid to your selected payees
  • Payees - the total number of payees attached to this template

To action or edit a Batch Template, simply click on the template that you wish to view. You will then be given the following options:

  • Use - If you select this option you are able to process the Template as a Batch Payment.
  • Edit - Enables you to edit and modify your existing Batch Template.
  • Copy - Enables you to copy and reuse the payee details as is, or edit for a new Batch Template.
  • Delete - Enables you to delete the Batch Template.
 

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