Our Awards
Home Lender of the Year 2012
Newcastle Permanent Building Society has again been recognised as Home Lender of the Year at the Financial Review Smart Investor Blue Ribbon Awards for 2012.
Newcastle Permanent CEO Terry Millett said the Building Society has now won this award three times in four years, which is an acknowledgement of the high quality home loan products, exceptional member service and consistently competitive pricing Newcastle Permanent members enjoy.
"I am delighted we were able to win this award back-to-back. It shows that despite the intense competition in the home loan market, our mortgage products across all categories represent fantastic value for money and are of the highest quality available in Australia," Mr Millett said.
The prestigious award is open to all financial institutions including the major banks, making the win much more significant for a regionally based organisation.
Newcastle Permanent wins Gold again for cheapest Home Loan Package
We’re thrilled to announce that our Premium Plus home loan has been recognised again as the Cheapest Non-bank Home Loan Package in Australia at Money magazine’s 2013 “Best of the Best Awards” this week.
This is the third time in a row that we’ve won the GOLD award for this category, which recognises our committent to providing our members high quality and competitive home loan packages.
In conjunction with independent research firm CANSTAR, Money magazine reviewed thousands of financial products to determine the best products in the market. Finalists for the Cheapest Non-bank Home Loan Package category were ranked on the total cost of the loan (interest + fees) for a $300,000 loan over 25 years. All home loan packages had to offer a discounted interest rate, a credit card with no annual fees and a deposit account with no account-keeping fees. Our Premium Plus Package proved yet again it is the ‘best of the best’ in its category.
We also won Best Savings Account for our Online Savings Account and Cheapest Business Credit Card for our Business+ Credit Card.
These awards provide further evidence that Newcastle Permanent delivers products of equal, or better, value and quality than any other financial institution in Australia.
Building Society of the Year for Customer Satisfaction
Roy Morgan Research has named Newcastle Permanent as the Building Society of the Year in its inaugural Customer Satisfaction Awards.
The award follows Newcastle Permanent being recognised by Roy Morgan as having the highest proportion of satisfied customers (93.8%) of all financial institutions in Australia in the December 2011 Monthly Customer Satisfaction Survey.
Building Society of the Year 2012
Newcastle Permanent Building Society has been named Money magazine’s Building Society of the Year 2012. This is the third time Newcastle Permanent has received this award.
These highly regarded awards are judged by a team of finance experts from Money magazine and CANSTAR who assess every Australian financial institution on its range of products and services, with honours awarded across three categories – Building Societies, Banks and Credit Unions.
Building Society of the Year for Customer Satisfaction
Roy Morgan Research has named Newcastle Permanent as the Building Society of the Year in its inaugural Customer Satisfaction Awards.
The award follows Newcastle Permanent being recognised by Roy Morgan as having the highest proportion of satisfied customers (93.8%) of all financial institutions in Australia in the December 2011 Monthly Customer Satisfaction Survey.
Home Lender of the Year 2011
Once again, Newcastle Permanent has been named 'Home Lender of the Year' at the Financial Review Smart Investor Blue Ribbon Awards 2011 – ahead of all the major banks. This is the second time in three years - first in 2009 and now again! That’s great news for our home loan members because you know you're getting some of the best home loans in the country.
Building Society of the Year 2011
Newcastle Permanent has also walked away with the 'Building Society of the Year' Award at the Financial Review Smart Investor Blue Ribbon Awards 2011. But it's the reason we win so many awards that really makes us proud. You see, our mutual banking model shares the value created by Newcastle Permanent with our members and the communities they live in, as opposed to maximising profits to generate shareholder returns like the listed banks.
And that's not all, at the Financial Review Smart Investor Blue Ribbon Awards 2011, we have also been announced the winner in the following two categories:
Australian Call Centre of the Year (<50 people category)
Newcastle Permanent has added the Australian Call Centre of the Year (<50 people category) title to the NSW Call Centre of the Year (<50 people category) title it won recently at the Australian Teleservices Association (ATA) Awards.
Money magazine's Best of the Best Awards 2011
Our Premium Plus Package (< $500,000) was awarded Gold in the 'Cheapest Home Loan Packages' and 'Cheapest Flexible Home Loans' categories for non-bank lenders in Money magazine's annual 'Best of the Best Awards'.
Each year Money magazine, with the help of the leading experts, review thousands of financial products and services to find the best deals for consumers. The results are published in the special 'Best of the Best 2011' edition of Money magazine.
Mozo - People's Choice Awards 2011
Mozo's People's Choice Awards are based on more than 23,000 real customer reviews. Newcastle Permanent was recognised in these awards as a Top 5 award winner for Best Building Society and Best Debit Cards.
CANSTAR 5 Star awards
We pride ourselves on providing benefits back to our members through a range of products that offer competitive interest rates and low fees. But don’t just take our word for it, Australia’s independent rating agency CANSTAR has supported our claim by acknowledging some of our lending products with 5 star awards, meaning they are some of the best in the country. To view our full range of awards visit the CANSTAR website.
If you are looking for an award winning alternative for your everyday banking, drop into your local Newcastle Permanent branch, or call us on 13 19 87 to find out more.